- Phone: 509-582-9000
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based on 9102 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Satisfied
They arrived on time and did an excellent job. Very nice and very respectful
This is the second time I used you and my carpets had dirt stains all over it. I believe my stairs were never cleaned even though that was paid for.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
Christian was very professional, friendly, knowledgeable. He was very helpful. I could not have asked for a better carpet cleaner tech! He was happy to share his knowledge with us, and the results are fantastic! I was considering replacing the carpet, but it now looks brand new!
Fantastic job cleaning and spot cleaning stubborn stains on my commercial building carpet.
The technicians are always polite, attentive and thorough. My carpets always look great once done.
Great job
Reasonably priced, quick service, fast drying time.
Cleaning a queen size sleeper sofa took less than two hours.
No odor
Nice service man
Quick drying time
Great technicians. Very knowledgeable.
Generally prompt but thus time 4 hours late. Don't become the cable company:)
Real helpful and real personable did a great job on my air ducts
Friendly service & explained everything
I like the fact that the carpet is not overly damp after cleaning.
Had my carpets cleaned over the weekend and the young man did an amazing job. Carpets look great!
Zerorez makes carpet cleaning easy and affordable. The technician waa professional, knowledge, polite and friendly. Couldn't have asked for a better experience. It was great.
Nick was great and provided great customer service and did an excellent job.
He came on time and was so fast and efficient! Very pleasant.
Very knowledgeable and professional
Service is prompt and thorough and everybody at Zerorez is very nice 🥰
Guy was friendly and professional. did a good job
Service was great! Needed a sectional couch cleaned in a pinch. They had me scheduled the same day and within 2 hrs my couch was cleaned! Loved the text reminder when techs we're on their way as well.
Great service and customer service
The carpet stays soft once it is dry. The technicians are considerate and hard working.
Ability to schedule quickly, even same day. Friendly technicians. Quality cleaning
The carpets look great!
A wonderful experience!!!
service
It was really appreciated about the ease of scheduling the cleaning and the communication with us about the status of his arrival. He was easy to communicate our wishes and was thorough in prepping and doing the job.
Name removed
For the most part efficient