- Phone: 509-582-9000
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based on 8258 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue on carpet and professional staff.
Looks good afterwards.
Good job
Effective cleanliness and friendly staff.
Did a great job
He did a great job and super friendly! My carpets look great!!
It was easy to make the appointment. It was just days after I made the appointment that they came to my house. You didn't have to wait weeks.I liked how they called to let you know when they were coming, The guy introduced himself. His name was Nick. He was very friendly. He put on covers over his shoes when he did the walk through. He did a terrific job cleaning the carpet.
I would recommend this company to my friends..
The house smelled worse after the cleaning than it did before. We have had the windows open all weekend trying to air it out. We applied a carpet deodorizer. This improved the odor a little bit there is still a bad smell.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Warranty and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
The technician was very professional and detailed. Answered all of our questions about how your cleaning process works. Explained that places in the carpet have high traffic worn spots.
Really appreciated the service.
The technician was punctual, knowledgeable and very pleasant. The carpets looked great when they dried, and we always have the protectant applied. Clean carpets are a fantastic way to welcome Fall and Spring.
Brandon did a great job and took pride in his work
Your technician arrived on time and was very polite and helpful. He answered all questions I had. The service was done in a timely fashion and the carpets look amazing. There were a couple trouble spots, but they had no problem removing them. Thank you Zerorez!
The tech was great!
We had some rough stains on the carpet and our carpet is back to looking brand new. He did a great job!
great service! technically was very personable and professional!
Edwin and John did a wonderful job making a very old carpet look practically brand new.
Great Priceing Great job
On time friendly good service
The cleaners were on-time and very informative about the recommended services and prices.
My service provider was very professional and answered all my questions with great suggestions. I am very happy with the results. I will definitely be recommending Zerorez.
I have 5 kids and 1 dog so I needed a clean without harsh chemicals. That is exactly what I got. My carpets have never looked and felt so good. Thank you
does a very good job. the people are friendly and helpful........ro
Our serpees guy … Zach did a heck of a job and was just as equally amazing person as he was worker! I would totally request services again and especially request him again!
He removed years of stuff.from dogs, kids and south Kennewick dust
Looks great
I won’t wait as long to get it done again
Dave H
They got rid of some terrible dog odor from the carpet.
On time and a complete excellent job done. Thank you.
We are always happy with the job we get from Zerorez. Our carpets look and smell great and at good price!!
I love the ZeroRez techs. They are all so polite, knowledgeable, and not pushy.
We have used ZeroRez for about 5 years and are really happy with their service!
Will not know until carpet is returned. Interaction with staff has been very pleasant.
Zach did an amazing and thorough job. He was respectful and polite and made sure to ask questions when needed. My couches look brand new!
Amy Porter