- Phone: 509-582-9000
- Visit Website
based on 8938 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional
Technician was on time and very polite. The service was good and the carpets looked a lot better. Bud
I loved the carpet cleaning and feel it was a very good job. I did not like the laminate wood cleaning and feel I wasted my money. According to the girl it works well on hard wood floor but not on laminate flooring. You should not offer laminate floor cleaning. I got your add on the radio where it stated that you do all wood including laminate flooring. You should take that off your add. I totally wasted my money on the wood floor cleaning.
it was nice to have our tile cleaned. looks good
Your employee Carl was very respectful of my home and did a wonderful job. Thank you 😊
HE WAS ON TIME,VERY POLITE WAS UP FRONT WITH ME ABOUT PET STAINS AND DID A GOOD JOB.
Everything's done very professionally
The service is very fast and the carpets dry quickly.
The technician that came to the house was Sheldon, a very nice, considerate young man, but today I noticed he failed to re-connect my hose in the front of the house.
The service people are very friendly and knowledgeable. My carpets always look.great right after and the spots and stains stay away.
professional service.
Outstanding service, communication and instant gratification on quality cleaning.
On time - good job -
I would like to see my carpets cleaner than when I do it myself. I figure paying and having a commercial business come do it that they would look a lot better and they left no cleaner Also when advertised three rooms get one free and they only do 3+ a little hallway I wasn't impressed
Professional and prompt
You always do a great job the the worker has was freindly and has great customer respect
The cleaning professional was outstanding
I have a closet that wasn't counted as part of the "room" since the closet is separated from the bedroom by a master bath. The technician said that it would be added on to the bill if I wanted it done, so I skipped it (closet isn't worth a full "room" price to me, and it wasn't that bad anyway). It would help when calling to schedule the appointment/service if the ZeroRez rep asked about unusual features of the room -- would help clients avoid nasty surprises. Overall great job though.
Technician is professional, knowledgeable and friendly.
Work is performed in a timely manner.
Ensures work is performed as requested and questions are answered.
Very pleased with end result!
Zerorez is the best! They are very accommodating in their scheduling, and the technician was right on time. My carpets are clean, my house smells great, and my allergies are happy!
Great, thorough job!
I'm not sure this time around I didn't feel like my carpets were clean
On time. Courteous. Didnt try to oversell any products. My carpets never looked better.thank you zero rez
I like the cleanliness of my carpets after they have been cleaned. I have had a dog pee on my carpet in several areas. I had to have you guys come out a month after the initial cleaning because some of the spots were coming back up. I was not charged for the second cleaning and I haven't seen the spots since! That is great customer service!
Sheldon was very professional and did a great job.
Nothing that we experienced. Service tech was on time, work was completed in a timely manner and was to our satisfaction. Service tech was very respectful.
Did a good job and was done fairly quickly.
Meets schedule and doesn't take too long. Carpet seems really clean.
Fast and awesome. Matt our tech was AMAZING
Spots were left on the edge of the carpet. Went and bought a Bissell Green Machine and cleaned them myself