What our clients think of us!

I was very satisfied with my service. The Technician that came to my home was very professional and was able to answer all my questions and concerns. The cost of the cleaning service was fair. I have both a dog and a cat that are indoor/outdoor pets. I had a few spots that needed extra attention; there was only one small area where I have heavy traffic, and the dog lies frequently. This area did not clean up well and still has a dark hue still, and the technician was about 20 minutes late for our 8 am appt. Overall I was happy with my service and will use Zerorez again. Juliane Last name removed, Kennewick WA

I would like to have an estimate of cost before the day of cleaning

The tile cleaning was wonderful!

Professional and courteous service, for the price I will probably have my ducts cleaned every 2 years.

ZeroRez came in and cleaned a very dirty sofa for me and it was Great! Now it's ready to take to my daughter at WSU!!! Great Job! The Technician Chris was Great, he explained what was going to happen, how the process worked and what to expect! Thanks

The worker was great an very polite. Our floors within the time he stated. We were very pleased.

Did a great job... very happy!

My carpet was older and pretty stained but it actually looked worse after being cleaned (twice). The person applying the product used a stronger solution the second time. He should have used it the first time. He spent twenty minutes trying the second time.

I appreciate your willingness to try a second time though.

Great

The job was done quickly and efficiently. Michael answered all of my question and was a pleasure to work with.

No residue left in the carpet.

Our carpet looks brand new again! 😁 We also had protectant added to our carpet to prevent future ware and tare.

The communication between office staff and tech where terrible. Technician told me the pricing structure then the office told him that I couldn't use a coupon with my services. Then after they realized I needed to add a pet treatment service, then they told him that I could. This was extremely frustrating and I don't know if I will use Zerorez again, due to this and the fact the my carpet still smells like cat urine.

We had our carpets cleaned at our office and they look great! Your tech, Mathew I believe, was very nice and polite and was also very informative when answering any questions that I had. He was very thorough and spent extra time and effort on the high traffic areas, making sure they came clean as well. I will definitely have Mathew come and clean my personal residence as well.

Great job, great technician - exceeded my expectations. Will be recommending Zero Rez to everyone. Thank you for leaving my carpet clean without s REZ!!!!

Fast friendly service! My carpets look great!

Friendly, capable techs & carpet looked great afterwards.

I like that Zerorez doesn't use a lot of chemicals to clean...safer for my kids and our pets!

Your product is not s product I would ever use again, simple stains did not come out. Very disappointed.

The Technician was awesome, very helpful and a very hard worker...

Carpets were cleaned. Very thoroughly had some spots that I did not think would come out and they got it out with the pretreatment well worth the money very professional job done not like other companies have used weather there for an hour and that's it they were there for a couple hours and did a great job would highly recommend their services

I thought that the young man did a great job and the carpet looks very nice.

Carpets looked great after

It is cleaner than before but it is not really vlean. We expected it to be cleaner. I know your guys spent longer than they expected. But it is not that clean.
You could come back and finush cleaning the floor.

I'm so appreciative of no odors, fragrances or chemicals and no residue on the carpets. Just plain clean & fresh. Thank you!

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Knowledgeable staff, friendly and hard working. Able to finish quickly and correctly while chatting and making me feel at ease

I like that my carpet looks much nicer and is cleaner than it was.

Guys are always polite and good workers

They did a wonderful job of getting my carpet clean. I had just bought house and former owner had pets. There were spots that had been covered up when I had looked at property and home had a general pet smell. Thank you for making my new home livable again

There wasn't the strong odors like so many other carpet cleaners have and the carpet was dry within a few hours. Much faster than other companies I have used.