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based on 8938 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I called to have the carpets done at a rental unit I was moving from and they were fast, friendly and very thorough with the cleaning. They give tips and educate you on keeping carpet clean and fresh. Easy to schedule an appointment also.
Like the no residue carpet cleaning
Technitions are always helpfull and professional.You went above and beyond bringing two ttechicians to my house to get things cleaned up for the new buyers at our house. It had been a long day and having things finished in a timely manner ment a lot
We appreciated the updates for arrival time. Although by the third one we were just ready for the tech to be there. Spencer was very professional and did the best he could with our high traffic carpet. It's much cleaner now.
A very high quality job and got out a stain that none of the other companies in the area could do for me. A great system they use and the stains stay out
I was not happy with the master bath tile cleaning. It appeared dull. Also I was assured by the company that the carpet cleaning and tile cleaning would not negatively impact my laminate flooring which was cleaned a week eatlier. There were in fact numerous streaks and water spots that I had to remove throughout the hallways.
The Zerorez representative was very professional, courteous and did the job very well. Our carpets are now like new. Thank you Zerorez. He told us about the Zerorez guarentee at the end of the job.
Great job and the service tech did a great job and explained things very well.
Ace did a great and thorough job. I love the subtle aroma that is left after the cleaning too...much better than the dog urine that was there before.
The lack of residue and the quickneww of the odor going away.
The technician was professional, and polite. He worked hard, quickly and efficiently. I had several stains, and all were removed. Very pleased with the outcome, I even asked him do add an extra space, and he did so.
Easy to schedule, on time and nice technician.
Was quick easy
Three very large brown stains appeared on my carpet as it began to dry. The whole area appears to be ruined and will need to be replaced. VERY disappointed. How did you do that??? I have pictures.
See google review
Service was great!
The service was prompt and thorough. The carpet dried quickly and the chair and ottoman I had cleaned looks great.
Cleaned well
Quick, friendly, quality service.
Spencer did a great job and answered all my questions. The quality of the clean was also exemplary.
Work well done! Very friendly and professional technician!
Spencer was very pleasant and did a wonderful job. Thank you
Very knowledgeable and professional. Did an excellent job on the carpet, tile and rug.
Professional workers and the carpets turn out great.
Capets did not come out clean and the technician finished very fast like he was rushing. It also took very long to dry 6 hours. Ridiculous and dissapointed to say the least.
Outstanding customer service!!
excellent technician-polite, knowledgeable, careful, honest
its just water
Spencer did a great job explaining the process, a good communicator, friendly, and great customer service. The carpets look great and no residue or odors. I'm really pleased with the whole experience. Thank you!
Reece was not only professional but very friendly and worked hard to get candle color wax stains out of our carpet.
He was efficient and took pride in his work.
Our carpets look great and we recommend Zerorez to anyone!