Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 9023 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2017 — Rated 10 out of 10 by L.P. Zerorez Tri-Cities
What do you like about our products and services?

No lingering scent from cleaning products.

Report a concern   October 6, 2017 — Rated 8 out of 10 by E.E. Zerorez Tri-Cities
What could we do to improve?

Very long dry time. It looks good, though.

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.W. Zerorez Tri-Cities
What do you like about our products and services?

The employees! Very friendly!

Report a concern   October 5, 2017 — Rated 10 out of 10 by A.J. Zerorez Tri-Cities
What do you like about our products and services?

Excellent and efficient service! Our guys were friendly, worked quickly and did a great job of getting out traffic stains and pet odor.

Report a concern   October 5, 2017 — Rated 0 out of 10 by B.B. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

My carpet is NOT clean!!!!

Report a concern   October 4, 2017 — Rated 10 out of 10 by G.M. Zerorez Tri-Cities
What do you like about our products and services?

Carpet cleaning

Report a concern   October 4, 2017 — Rated 10 out of 10 by B.O. Zerorez Tri-Cities
What do you like about our products and services?

Knowledgeable staff- friendly service

Report a concern   October 3, 2017 — Rated 10 out of 10 by B.F. Zerorez Tri-Cities
What do you like about our products and services?

Very professional and did a great job cleaning my carpets.

Report a concern   October 3, 2017 — Rated 10 out of 10 by E.O. Zerorez Tri-Cities
What do you like about our products and services?

Rug is cleaner than with othe carpet clearers.

Report a concern   October 3, 2017 — Rated 10 out of 10 by J.B. Zerorez Tri-Cities
What do you like about our products and services?

They did a great job carpet looked New

Report a concern   October 2, 2017 — Rated 10 out of 10 by E.S. Zerorez Tri-Cities
What do you like about our products and services?

Really enjoy the professionalism of the team. From the reminder call to the technician Fernando who did an outstanding job.

Report a concern   October 2, 2017 — Rated 10 out of 10 by C.S. Zerorez Tri-Cities
What do you like about our products and services?

The technicians are knowlegable and friendly. The cleaning process works good on high traffic areas which we have in our facility.

Report a concern   October 2, 2017 — Rated 10 out of 10 by S.A. Zerorez Tri-Cities
What do you like about our products and services?

We are very satisfied with service and end result. Our service provider was professional and organized.

Report a concern   October 2, 2017 — Rated 10 out of 10 by M.P. Zerorez Tri-Cities
What do you like about our products and services?

Fast, friendly, and affordable.

Report a concern   October 1, 2017 — Rated 10 out of 10 by H.S. Zerorez Tri-Cities
What do you like about our products and services?

I just think that you guys do an amazing job. The carpet is soft after it's cleaned and you're really thorough with the cleaning.

Report a concern   October 1, 2017 — Rated 10 out of 10 by N.B.H. Zerorez Tri-Cities
What do you like about our products and services?

The technician was on time, very friendly and efficient. The carpet looks and feels wonderful. We will most likely use Zerorez again!!!

Report a concern   October 1, 2017 — Rated 9 out of 10 by M.A.O. Zerorez Tri-Cities
What do you like about our products and services?

Friendly, efficolient, clean

Report a concern   September 30, 2017 — Rated 10 out of 10 by N.A. Zerorez Tri-Cities
What do you like about our products and services?

My floor look fabulous! The service was great!

Report a concern   September 30, 2017 — Rated 10 out of 10 by J.B. Zerorez Tri-Cities
What do you like about our products and services?

The service was excellent! Ace was very pleasant and respectful in my home. He explained everything and made sure I understood it all. I have already recommended you all to a few friends! Good job on my carpets they look and smell wonderful thank you!

Report a concern   September 30, 2017 — Rated 10 out of 10 by C.C. Zerorez Tri-Cities
What do you like about our products and services?

Very efficient, on time and excellent service.

Report a concern   September 30, 2017 — Rated 10 out of 10 by C.N. Zerorez Tri-Cities
What do you like about our products and services?

Service was fast and carpets look great.

Report a concern   September 30, 2017 — Rated 10 out of 10 by A.A. Zerorez Tri-Cities
What do you like about our products and services?

Jeremy was our tech and he did a very thorough job. Our carpet feels and looks new. We will call you guys back for the other rooms we need to clean very soon

Report a concern   September 30, 2017 — Rated 10 out of 10 by K.M. Zerorez Tri-Cities
What do you like about our products and services?

My floors look and smell great! I will be using you guys again!

Report a concern   September 30, 2017 — Rated 10 out of 10 by J.T. Zerorez Tri-Cities
What do you like about our products and services?

Great service.

Report a concern   September 28, 2017 — Rated 10 out of 10 by B.B. Zerorez Tri-Cities
What do you like about our products and services?

Your specialist Ace! Great customer service and attentive to detail!

Report a concern   September 28, 2017 — Rated 8 out of 10 by T.C. Zerorez Tri-Cities
What could we do to improve?

Our technician Reese friendly and helpful. He did a good job. We still have many stubborn stains that did not come out of the carpet.

Report a concern   September 28, 2017 — Rated 10 out of 10 by D.N. Zerorez Tri-Cities
What do you like about our products and services?

Great job, great tech. Tgank you Jeremy!

Report a concern   September 28, 2017 — Rated 10 out of 10 by T.T. Zerorez Tri-Cities
What do you like about our products and services?

The gentleman was very knowledgable. Worked quickly. Carpets dried fast. Removed the pet stains. Affordable.

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.M. Zerorez Tri-Cities
What do you like about our products and services?

Great communication with appointment times!! Jeremy did a great job too, stairs were left too wet though. I had to put towels and fans down to help with drying. Still we are very pleased!

Report a concern   September 28, 2017 — Rated 10 out of 10 by K.S. Zerorez Tri-Cities
What do you like about our products and services?

I choose Zerorez for the no residue after shampooing my carpets and furniture. I have a toddler and a dog and I prefer to not have the chemicals pounded into the floor in which they play on. Service is exceptional! We've used Zerorez on numerous occasions and have had amazing service with every technician. Thank you Zerorez!


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