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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians are knowlegable and friendly. The cleaning process works good on high traffic areas which we have in our facility.
We are very satisfied with service and end result. Our service provider was professional and organized.
Fast, friendly, and affordable.
I just think that you guys do an amazing job. The carpet is soft after it's cleaned and you're really thorough with the cleaning.
The technician was on time, very friendly and efficient. The carpet looks and feels wonderful. We will most likely use Zerorez again!!!
Friendly, efficolient, clean
My floor look fabulous! The service was great!
The service was excellent! Ace was very pleasant and respectful in my home. He explained everything and made sure I understood it all. I have already recommended you all to a few friends! Good job on my carpets they look and smell wonderful thank you!
Very efficient, on time and excellent service.
Service was fast and carpets look great.
Jeremy was our tech and he did a very thorough job. Our carpet feels and looks new. We will call you guys back for the other rooms we need to clean very soon
My floors look and smell great! I will be using you guys again!
Great service.
Your specialist Ace! Great customer service and attentive to detail!
Our technician Reese friendly and helpful. He did a good job. We still have many stubborn stains that did not come out of the carpet.
Great job, great tech. Tgank you Jeremy!
The gentleman was very knowledgable. Worked quickly. Carpets dried fast. Removed the pet stains. Affordable.
Great communication with appointment times!! Jeremy did a great job too, stairs were left too wet though. I had to put towels and fans down to help with drying. Still we are very pleased!
I choose Zerorez for the no residue after shampooing my carpets and furniture. I have a toddler and a dog and I prefer to not have the chemicals pounded into the floor in which they play on. Service is exceptional! We've used Zerorez on numerous occasions and have had amazing service with every technician. Thank you Zerorez!
My carpets look great.
Thank you to Jeremy, he was here when he said he would be. He did a very good job cleaning my carpets. He was courteous, told me about products to help my carpet. From the time Jeremy arrived he went to work doing his job. When he was finished my carpets looked very good.
Thanks Zerorez for a great job once again.
I scheduled to have the three bedroom special for 119 and it ended up costing us over 300 to have the carpets cleaned. The tech stated their was some urine spots and to add the special cleaner would be 60 a gallon and probably take a gallon. At the end, we were shocked to be billed for 2 gallons at 65 dollars each, some additional cleaner and a disposal fee. In the end the carpet still has spots.
The service was great and the carpets looked as good as new!
I was happy with the part that was cleaned but I thought for the money I paid the ENTIRE furniture would be cleaned; Back and sides. The only part that was cleaned was the seating areas, the arms, and the front. My stool has 4 small spots where the technician set the fan. I am having a hard time getting it off. The "Protecting solution" was brought in in a squirt bottle. As far as I know, it could have just been water.
A little disappointed in the overall service for the amount of money I spent.
Technician was friendly and quick.
First name removed
Showed up on time and did a great job.
Michael did an excellent job. He was focused on delivering the best service possible and developed an approach that got our floor looking like new.
Thanks,
First name removed
They cleaned well
Very good customer service and informative and did a great job for us! Thank you Ace and Miguel!
Everything! The technician, who is always polite and helpful, goes over everything completely so there's never a surprise when it comes time to pay the bill. The carpets are dry the next morning and they look awesome! They have always worked within our time schedule, sometimes arriving earlier than expected but not before calling first!
Fast work, no chemicals, clean carpet
Really enjoy the professionalism of the team. From the reminder call to the technician Fernando who did an outstanding job.