Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8131 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2023 — Rated 10 out of 10 by Derrick Williams Zerorez Tri-Cities
What do you like about our products and services?

Harrison was a fantastic tech, we was informative, kind, understanding and really worked well with us. He was on time, gave ample notice of coming in. Made sure to ask question and respect our privacy as much as possible. I will definitely be coming back and hopefully get Harrison every time!

Report a concern   September 10, 2023 — Rated 10 out of 10 by Brandon Davenport Zerorez Tri-Cities
What do you like about our products and services?

Great job!

Report a concern   September 10, 2023 — Rated 10 out of 10 by R.G.J. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service and work as always!

Report a concern   September 10, 2023 — Rated 10 out of 10 by P.P. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very nice and thorough!

Report a concern   September 10, 2023 — Rated 9 out of 10 by R.P. Zerorez Tri-Cities
What do you like about our products and services?

Every thing went fine. My carpet almost new.

Report a concern   September 10, 2023 — Rated 10 out of 10 by R.A. Zerorez Tri-Cities
What do you like about our products and services?

My carpets look new again. Beautiful efficient job and great price

Report a concern   September 10, 2023 — Rated 10 out of 10 by Jane Payne Zerorez Tri-Cities
What do you like about our products and services?

Our Technician, Bryce was very pleasant to talk with and did an excellent job on our carpet. I have used Zerorez for years and after 12 years, my carpet still looks great thanks to keeping it clean by these experts.

Report a concern   September 8, 2023 — Rated 10 out of 10 by C.C. Zerorez Tri-Cities
What do you like about our products and services?

My carpet looks beautiful and it’s not got harsh chemicals in it or left wet.

Report a concern   September 8, 2023 — Rated 10 out of 10 by F.W. Zerorez Tri-Cities
What do you like about our products and services?

Your products and service was exceptional. We will be using you in the future and also telling our friends and family about you.

Report a concern   September 8, 2023 — Rated 10 out of 10 by J.M.J. Zerorez Tri-Cities
What do you like about our products and services?

Technician was very courteous and did a good job.

Report a concern   September 7, 2023 — Rated 10 out of 10 by M.P. Zerorez Tri-Cities
What do you like about our products and services?

Promptness and communication

Report a concern   September 7, 2023 — Rated 10 out of 10 by J.W. Zerorez Tri-Cities
What do you like about our products and services?

Thorough and informative

Report a concern   September 5, 2023 — Rated 10 out of 10 by Adrienne Jacobsen Zerorez Tri-Cities
What do you like about our products and services?

Ya did good. Thank you

Report a concern   September 3, 2023 — Rated 10 out of 10 by Scott Spencer Zerorez Tri-Cities
What do you like about our products and services?

Excellent results. Fast, friendly service.

Report a concern   September 2, 2023 — Rated 10 out of 10 by M.H. Zerorez Tri-Cities
What do you like about our products and services?

Re treated area that needed more attention

Report a concern   September 1, 2023 — Rated 10 out of 10 by Annie Coronado Zerorez Tri-Cities
What do you like about our products and services?

Carpets cleaned well! Tech was professional and courteous! Great price.

Report a concern   August 31, 2023 — Rated 10 out of 10 by P.B.A. Zerorez Tri-Cities
What do you like about our products and services?

The carpet comes cleaned without the use of a lot of chemicals. The staff is very pleasant and does an excellent job. Really concerned about getting the carpet as clean as possible.

Report a concern   August 30, 2023 — Rated 8 out of 10 by J.D. Zerorez Tri-Cities
What could we do to improve?

The carpet just stayed wet for 24 hours + after being told we could replace furniture on dry carpet within 8 or 10 hours. Not a huge problem but would have planned where we moved furniture to differently had we known. Your technition did a beautiful job-- The carpets look great!

Report a concern   August 29, 2023 — Rated 10 out of 10 by James Gibson Zerorez Tri-Cities
What do you like about our products and services?

Good product and very skilled employees

Report a concern   August 27, 2023 — Rated 1 out of 10 by R.B. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

The service 0erson did not replace the vents. My hubby is disabled and unable to do it then after I had been working hard and didn't get home until 8 at night I had to put them back up. I was tired and that made me very upset. I will not Hite you again. Sorry

Report a concern   August 27, 2023 — Rated 9 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

Appreciate your hard work and professionalism. My floor tile and grout looks new again!

Report a concern   August 26, 2023 — Rated 10 out of 10 by Kurt Lewis Zerorez Tri-Cities
What do you like about our products and services?

professional techs. process is SO effective. stains from years of wear ALL gone. Hard to believe, but carpet now looks almost NEW. I was ready to pull up all of it, but their superior process saved me a large sum of money to dispose of the carpet and redo my wood floor in the living and dining rooms.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Virginia Wallace Zerorez Tri-Cities
What do you like about our products and services?

Nick was phenomenal as well as Roberto and Rosie. Loved the detail and carefullness around furniture, etc. Thank you.

Report a concern   August 23, 2023 — Rated 10 out of 10 by S.W. Zerorez Tri-Cities
What do you like about our products and services?

More natural and no detectable residue left behind. Very friendly tech who was willing to explain what he was doing, why, and how it worked.

Report a concern   August 22, 2023 — Rated 10 out of 10 by Tracie Wansor-Hawkins Zerorez Tri-Cities
What do you like about our products and services?

The two employees I dealt with were every nice and knowledgeable.

Report a concern   August 21, 2023 — Rated 10 out of 10 by F.A.T.L. Zerorez Tri-Cities
What do you like about our products and services?

Nick worked hard at our home to get the carpets cleaned. I would recommend him!

Report a concern   August 20, 2023 — Rated 10 out of 10 by Deanna Arbuckle Zerorez Tri-Cities
What do you like about our products and services?

Really appreciated having Jordan in our home to do our carpet cleaning. He was respectful, careful and considerate to not let our kitties out. He consulted about any additional services, and never pressured to make any upgrades. Without question we would be happy to see him back.

We are thankful for nice, clean carpets too! The Zerorez method just made sense, and we are glad we gave them a try!

Report a concern   August 18, 2023 — Rated 10 out of 10 by B.G. Zerorez Tri-Cities
What do you like about our products and services?

Great Job

Report a concern   August 18, 2023 — Rated 10 out of 10 by R.F. Zerorez Tri-Cities
What do you like about our products and services?

I was very happy with the professional manners of the technician Harrison. He was respectful, informing us of what he was going to do, and was very efficient in treating our carpeting. we are very happy with the clean look of the carpet.

Report a concern   August 17, 2023 — Rated 10 out of 10 by B.G. Zerorez Tri-Cities
What do you like about our products and services?

Awesome


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