based on 1028 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Stylist Grace
New to the Salon. Been to see Grace twice. Truly happy with the hair color and cut. Grace has a wonderful personality. I feel the prices are reasonable. The appointment is longer than I am used to, however it is hard to be upset over that when Grace is being very exact to get my hair exactly how I want it.
Lauren
I had a great time! My stylist Kristina was awesome! Very sweet, easy to talk to, and checked on me to make sure we were on the same page with what I wanted for my hair. Salon is super clean with a great vibe! I will def be coming back!
Everything! My daughter loved her haircut. She adores Kristina, because she “listens”. Upscale salon, with amazing services & very talented stylists.
Geraldine was amazing! SHE was very professional . took the time to listen and made great recommendations.
Maddie is amazing!
This salon is both elegant and home like. The stylists are top notch and they go out of their way to accommodate the clients. I enjoy hearing the laughter and light hearted and kind banter all around the space. I am very happy and I am not easy to please. My haircut and color are great!~!
The place is beautiful and clean. Sierra is amazing and professional. She does great work and communicates everything through the process.
Lorraine is an excellent hairdresser. The salon is clean and uses wonderful products.
Geraldine listens well, cuts well, and offers good advice about hair care
Nice atmosphere friendly staff
Geraldine is nice, efficient, and patient.
I had a positive experience with the haircut and was happy with the result. I already recommended her and Lauren to my friend.
Geraldine is super friendly and worked with my inspiration photo to deliver a great color!
The salon is absolutely beautiful, the team is amazing and always so professional. Kristina is incredibly talented and works with my difficult hair. I have found my salon home, thank you all for all that you do!!
It is always a "personal " experience. CArpos, Ally, Lorraine, Madison, Clarissa always makes me feel welcomed. I am severely visually impaired and disabled.. they are always willing to help me anyway possible.
Madison really listens to my haircut ideas, asks questions and gives constructive feedback.
I’ve never had a Stylist translate my vision into something better than I could imagine. The entire Staff is so kind and accommodating.
Allie greeted me and checked me out at the conclusion of my appointment. She took the time to schedule several pre-book appointments for me and was so patient.
Overall a wonderful experience and grateful client.
Friendliness, expertise, products
Madison is a great listener and really paid attention to what I was asking for. She was very creative about how to style my hair and find solutions for any specific issues I had.
She took time to explain what she was doing and why throughout the experience, and her tools were in excellent condition - very sharp, etc.
The salon has a very quiet, soothing environment and all the staff are friendly and welcoming.
Allyson, at the front desk is very professional warm and patient.
Friendly people
Geraldine was so kind and accommodating. She listened to all my requests and made sure I left happy. The receptionist is also always sweet, and she is happy to help with anything needed!
Everyone there is so nice, welcoming and accommodating and they are so great at what they do.
Lauren. She’s great at what she does and has a lot of passion. I love her energy and was very pleased with the haircut.
Amazing experience as usual,thank you sooo much.😘
My hair always looks great! I love Aveda products and have been going to Balance Salon for years. Carlos and Tina run a very successful business and customer care is great. It doesn’t matter who colors, cuts my ends and styles my hair are always professional and kind. I feel like they value me as a returning client. When seeing others leave the salon they always look great and leave looking great.
My stylist Katie. She will be very much
missed. I wish her the best in her future endeavors. Looking forward to seeing Lorain as my new stylist. Balance is the best salon I've ever been to. I highly recommend it to anyone.
I love Lorraine, She's beautiful, friendly, and does great work.
Excellent customer service, loved the entire experience :)
My serialist Clarissa is amazing!
Everybody in the salon is very nice, from the check in they always ask if I want tea or water. Grace always makes sure I am comfortable and cuts my hair the way I want. I recommend this place a 100%.