based on 999 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lauren
Geraldine was able to fit my daughter in last minute and did a fantastic job!
I am always happy with my results.
The entire Staff are friendly and kind. My Stylist (Maddie) is the most incredible person and super talented. She really listens to me and comes up with something even better than I imagined. So happy I found Balance Salon Spa.
Madison is spectacular. She listened to me the first time I came in 4 apps ago. She makes me feel comfortable and she is a charm. The place is very clean and organized. Very nice all around. Will always go
Marianne r
Everyone is kind and awesome
What I like most is my stylist! She is caring, professional and talented. I trust her for advice as well as service. Thank you, Madison! The salon itself is welcoming and clean. The entire staff is friendly. I am always greeted with a smile at the front desk and an offer of a drink. Checking out is equally easy and seamless. Best part about the sinks? They are adjustable so my neck is never strained. Balance Salon is the best of the best!
Maddie is a treasure that I wish I could keep all to myself!
It was pretty quiet early in the morning. And there's no doubt that my stylist is skilled and thorough in her work. Most of all I liked that my stylist showed care for me by offering to wear a mask when she saw mine.
The environment is so organized and welcoming! Sierra has the best energy and I just feel like my best self leaving this salon!
Love the fact that my hair stylist, Lauren really cares and takes great pride in how she manages my hair. Getting greeted with such a warm and cheerful smile by Alyson each time I enter the salon is an added bonus. It’s so evident the whole staff love what they do by their energy and appearance. Even if it’s a 45 minute drive to Balance Salon Spa, I wouldn’t want to go anywhere else. 💜💚💙🩷
My stylist did my color, washed my hair gave me an amazing massage and when she finished she let me in the bowl and put a hot towel on my head and forehead. Was the best experience ever
Thank u
Maddie was fantastic and so sweet!
Christina is the best! Love seeing her, she always says a phenomenal job on my hair!
Geraldine is terrific! She worked with me until my hair looked exactly as I wanted it to. She’s very patient and easy to work with! I’m very happy with the results.
Staff was amazing! :)
Grace cut my hair for the second time. Both times she was incredibly nice and helpful in deciding how to cut my hair. Overall the place is very clean and everyone there is friendly
Professionalism and conciseness in getting my hair exactly how I want it.
Lorraine is the absolute best!
Very clean and classy. Smiles on everyone’s face.
I love Lorraine
The robes are not plus size friendly. My stylist was running behind and I was patient, but then she rushed through my styling
The great atmosphere and how helpful my stylist, Geraldine, was! :)
I like my hairdresser Lorraine and the front desk staff very friendly.
Always a fun experience
The salon atmosphere is so relaxing! The staff from the moment you walk in the door is friendly and super easy to talk to. My stylist Clarissa makes hair magic happen! She listens to exactly what I am asking for and then makes my vision come true! I love and will be a life time customer.
May 29th was my second visit with Lauren at your salon . I have been a client for many years and just recently started seeing Lauren for my haircut. She takes time to talk with me about how my haircut went the first time and made an adjustment on blowing dry my hair so that my natural curl was enhanced. She is super professional and my experience was great. Front desk person greeted me upon entering and leaving. Highly recommend this salon.
My visit to Balance Salon is always a pleasure. From the moment I walk in and am greeted with the friendly, smiling face of Aly, it starts my experience on the right track. My stylist Kristina, is always on time, friendly and does an amazing job. I was a stylist for over 25 years, and it was difficult to find someone who listened and did a great job. Balance Salon and team is worth the 90 minute drive every time! What a beautiful salon and always an amazing experience!
Been visiting Balance Salon since 2020 and Lorraine’s always been so so lovely since the beginning. She knows exactly what I want and I fall in love with my hair every time she touches it!
From the moment you walk into Balance Salon, you are greeted by the always smiling and eternally happy Aly. She creates such an amazing experience from the beginning, which sets the mood for your entire visit.
Then I am blessed to have the Uber talented Kristina as my stylist. She is professional and always does an amazing job.
Best salon experience ever!