What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lorraine is wonderful!
My artist Grace did a wonderful job at listening to what hair style and cut I wanted and actively made sure I felt confident in how much length she was taking off. She is super fun and makes great conversation! I highly recommend to anyone who’s ever been scared to try a new hair dresser to try Grace!
Katie always styles my hair just the way I like it! She is wonderful.
Madison know alot about hairstyles and styles recomendations. The prices going up too much less than one year was $45, $52, 3 months ago $60 and now $65 same hairstyle all the time. I know they give promotion to the stylist. I'm going to have to look for another place if the prices continue to rise.
Before I used to visit every 2 months, then the prices went up so I started going every three months. Now I'm going to have to change to four months because of the prices.
Sierra was so patient with me! I had so much anxiety from getting a new haircut. I love my new cut and she did AMAZING!! Thank you!!
Clarissa is amazing! She had a keen eye for what would look good and worked together with more to create a shared vision. She transformed my hair with highlights and I am thrilled with how it turned out! Thank you!!!
Oh sweet and nice the stylus was with my daughter. She did such an amazing job.
Lorraine
staff, stylist, atmosphere
Lorraine is excellent in making my hair look great!!
Sierra is so delightful and personable! The salon is clean and maintained well with a functional setup! The receptionist has great energy and he is very welcoming!
The first thing I loved was how welcomed I felt by the entire staff as I walked in the door - a genuine welcome!
AND then getting a great haircut (trim) that wasn’t overpriced for the amount of hair I have (both in length and thickness)! Grace is great! You can tell she cares about her clients’ hair goals over everything!
Lorraine is wonderful and professional. Always give a great cut
Floyd
The slain is great and Clarissa is amazing. She really listens and does what the client wants but also is mindful of the integrity of the hair and makes sure it does not get damaged in the process. I highly recommend her
Madison always makes me feel so comfortable. I’m autistic, and have a lot of sensory differences, and she is always so helpful and understanding of that. She talks through ideas with me to make sure I always leave comfortable in my own skin.
Lorraine is outstanding!
My stylist and the friendly atmosphere
Clarissa is absolutely amazing. She listened to my wishes and concerns about my hair. Then developed a color and color schedule that works with my budget and ability to be at the salon. I love my hair I went from a dark brown to a beautiful golden blonde in one session. Thank you again for making me feel like my best self you truly are amazing.
Lorraine always does a great job on my hair. Friendly staff and all around great salon.
Excellent service by Katie as usual :)
Madison is an absolute gem. She is so sweet, patient and truly listens to what a client wants…not to forget to add, she is greatly skilled at color and highlights. I would recommend anyone to her!
Lorraine is so friendly and professional. She styles hairblikevno onecelse can do.
My stylist always takes great care of my hair. She’s friendly, funny and knowledgeable.
Lorraine, my stylist, is amazing!!! Strangers stop me on the streets to compliment my hair, both cut and color. The entire experience at Balance Salon is the BEST! Been going there for years. Everyone I’ve referred feels exactly the same.
People are courteous and place is clean.
Friendly and clean ! Super fun experience. Love the versatility of the stylist
Loved Grace! She listened to me and was so easy to talk to. I felt like we made decisions about my hair together. It was so comforting and reassuring to be in her hands.
Lorraine’s expert haircutting and incredible sense of humor. I always look forward to coming in. The front desk staff are always super friendly and fun as well.
lauren did a great job!