based on 989 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lorraine
staff, stylist, atmosphere
Lorraine is excellent in making my hair look great!!
Sierra is so delightful and personable! The salon is clean and maintained well with a functional setup! The receptionist has great energy and he is very welcoming!
The first thing I loved was how welcomed I felt by the entire staff as I walked in the door - a genuine welcome!
AND then getting a great haircut (trim) that wasn’t overpriced for the amount of hair I have (both in length and thickness)! Grace is great! You can tell she cares about her clients’ hair goals over everything!
Lorraine is wonderful and professional. Always give a great cut
Floyd
The slain is great and Clarissa is amazing. She really listens and does what the client wants but also is mindful of the integrity of the hair and makes sure it does not get damaged in the process. I highly recommend her
Madison always makes me feel so comfortable. I’m autistic, and have a lot of sensory differences, and she is always so helpful and understanding of that. She talks through ideas with me to make sure I always leave comfortable in my own skin.
Lorraine is outstanding!
My stylist and the friendly atmosphere
Clarissa is absolutely amazing. She listened to my wishes and concerns about my hair. Then developed a color and color schedule that works with my budget and ability to be at the salon. I love my hair I went from a dark brown to a beautiful golden blonde in one session. Thank you again for making me feel like my best self you truly are amazing.
Lorraine always does a great job on my hair. Friendly staff and all around great salon.
Excellent service by Katie as usual :)
Madison is an absolute gem. She is so sweet, patient and truly listens to what a client wants…not to forget to add, she is greatly skilled at color and highlights. I would recommend anyone to her!
Lorraine is so friendly and professional. She styles hairblikevno onecelse can do.
My stylist always takes great care of my hair. She’s friendly, funny and knowledgeable.
Lorraine, my stylist, is amazing!!! Strangers stop me on the streets to compliment my hair, both cut and color. The entire experience at Balance Salon is the BEST! Been going there for years. Everyone I’ve referred feels exactly the same.
People are courteous and place is clean.
Friendly and clean ! Super fun experience. Love the versatility of the stylist
Loved Grace! She listened to me and was so easy to talk to. I felt like we made decisions about my hair together. It was so comforting and reassuring to be in her hands.
Lorraine’s expert haircutting and incredible sense of humor. I always look forward to coming in. The front desk staff are always super friendly and fun as well.
My stylist.
Great experience all the way around. Madison was delightful and I look forward to coming back for my next haircut.
Maddie is the best she knows how to deal with my unruly hair. She is great! I love her personality and how much knowledge she has about hair and also Aveda products. She truly believes in Aveda products.
Katie my stylist is FANTASTIC!!! No need to say more.
I fell in love , the moment I got there so sweet. everyone has high energy and would 100% recommend anyone to go there !!
Katie is my hair stylist and she is always on time for my appt and does a fantastic job cutting my hair. The front staff always greets me and offers water.
It was a great experience Sierra did a wonderful. Very friendly and great establishment
Oh sweet and nice the stylus was with my daughter. She did such an amazing job.