based on 1175 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Grace does a fantastic job of my highlights and cut. I am always happy when I leave and I am able to wash it and style it myself and it still looks good.
Very customer service oriented and Maya was very skilled and knowledgeable
They’re friendly. And understand my hair type . Been going there 20 some years now
Phenomenal as always! Maddison is my go to for my daughter and myself!
Everything! I have been going to Balance Salon for 26 years. Carlos, the owner, knows how to take care of his clients. Madison cuts my hair. She is so sweet and does an exceptional job.
All staff are very nice and professional. The atmosphere is clean and comfortable. Autumn is a very great stylist, she does a great job and is friendly to the clients.
The front staff welcomed me warmly as did my stylist. All in all the entire time was an enthusiastic experience
Sierra is the absolute best stylist ever! I drive over a hour to see her every 10 weeks, and she is so flexible and helpful and makes every visit the best one yet! She is so detailed and ensures I am happy with every part of my haircut and I would recommend her to anyone looking for a new stylist!
Madison is my go to stylist...she always listens and gives great direction on my color and or cut
Love them very much. Always so nice and polite, and let me sleep on their chair during appointments hahahahah!
I look forward to going to Balance Salon every month, because my hair always looks for refreshed and beautiful when I leave .I get to see the front desk and their warm beautiful smiles as they greet me when I enter the salon. Also the stylist always say HELLO and compliment me on my new look.Balance Salon is always so upbeat and friendly.
A friendly salon crew, a great haircut and feeling relaxed while at the salon.
Great experience
Appointment was very smooth and efficient. My stylist had good suggestions and my cut turned out great.
I always enjoy my trips to Balance. It's beautiful place and the artists always do a great job. I've never had a bad cut. A couple of my favorites would have to be Lorraine and Bella. They are friendly and sweet.
Better method of keeping customer balances at checkout would be great...
Laureen is great!
Great service
Autumn always listens to what I want and creates magic. I love coming here and relaxing while I get my hair done.
Courtesy professionalism and delightful conversation
Everything. First time on Monday and it was great. Mia was fantastic. Now, Mondays are for me.
Just moved to the area and needed a new salon and found Balance after a search on Google. After many past visits to salons that left me feeling 'meh', I am thrilled to have not only had a salon experience I loved, but one close by I can keep coming back to. Clarissa truly listened to me and did an amazing job with my hair (and honestly, confidence too!). All of the staff were very kind and helpful. Looking forward to my next visit!
Sierra was great listener. Great precise haircut
So glad I found this salon. Madison is amazing. Always very happy.
Grace was great
Kristina is the absolute best!!!
My stylist Lauren
The style and decor of the interior
My Stylist, Clarissa, is amazing! She listens to my hopes for my hair, and suggests appropriate cuts, provides stunning coloring skills, and advises me with supportive products to help me look my best. I am so happy with her, Carlos, and the whole salon. I have been going there exclusively for almost ten years now!!
My appointment was cancelled with Lorraine and I was given an appointment with Bella instead. She was very pleasant and did a fine job. Kudos!
Always a good experience