based on 824 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My hair always looks great! I love Aveda products and have been going to Balance Salon for years. Carlos and Tina run a very successful business and customer care is great. It doesn’t matter who colors, cuts my ends and styles my hair are always professional and kind. I feel like they value me as a returning client. When seeing others leave the salon they always look great and leave looking great.
My stylist Katie. She will be very much
missed. I wish her the best in her future endeavors. Looking forward to seeing Lorain as my new stylist. Balance is the best salon I've ever been to. I highly recommend it to anyone.
I love Lorraine, She's beautiful, friendly, and does great work.
Excellent customer service, loved the entire experience :)
My serialist Clarissa is amazing!
Grace is sweet, knowledgeable and great at cutting my hair and my daughter’s.
I always get a great cut from Lorraine. Making the appoint was easy and the salon runs like clockwork -- I have never had to wait because they were running late.
Great hair cut. Awesome service from beginning to end.
Grace was my favorite part. She’s an absolutely amazing hairdresser and should be proud of what she did with my hair. She shouldn’t be ranked so low too she’s so good at what she does and deserves a raise too.
The skills and recommendations when I show a photo haircut for me. Friendly environment.
Lauren is great!
The people!
I was greeted by the guest care coordinator, Aly who has the most warm, inviting and down to earth personality which I feel is very important for any business to thrive. Then I had the best hair designer, Lauren take over and work wonders on my ‘mop of hair’ to where I felt so much more confident and comfortable. It’s well worth the drive to Tampa just to receive this fantastic care. Thank you!!!
Perfect haircut by Lorraine
Literally the entire process was amazing. I am so thankful for Kristina, not only is she absolutely awesome but she first took the time to listen to see what I wanted. Then the whole process was great, she gave me tips on styling my hair and was very honest about what we could realistically do. Luckily, my hair ended up bleaching perfectly so i could get the exact color i wanted. I cannot wait to come back in again!
Stylist listened to me. :)
Amazing Work,love it.
The salon is very clean. Lorraine is great.
The staff was so amazing! Very nice and easy to talk to.
Geraldine was terrific. She listened to what I wanted and delivered exactly what I had hoped for. Nice salon and a very friendly staff.
My stylist is wonderful!
Lorraine knows exactly what I want. Always on time! Love the Salon!
Maddie is always wonderful and the salon is a welcoming place.
Not disappointed
My stylist, Lorraine is always a joy to see and she does a terrific job with my hair.
Lorraine's talent and smile.
Staff was very friendly and my stylist, Clarissa, took a lot of time and care going over suggestions and ideas for cutting my hair, future hair coloring options, styling tips, and product suggestions. She also told me I could call her with any questions. Vey much appreciated and I scheduled my next appointment with her before I left!
LOVE the atmosphere here! Just enough modern to have good vibes but it is also very cozy. The staff are all so nice and accommodating. My stylist, Lauren, listens and does exactly what I ask. And the most important thing to me is that nobody tries to pressure me into the "upselling" of products and services I don't need. They do just enough explaining or suggesting without overselling products. I've been to many salons where it seems the stylists are more concerned with selling things than the actual haircut they're giving. I've only been here twice so far but I can tell that this will be "my salon" for a while.
Amazing experience as usual,thank you sooo much.😘