based on 947 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always an awesome experience!! Beautiful salon, happy & friendly staff. The only place you should go!!
Every artist is amazing!!
The styling of my hair, relaxing time and I knew my would look so nice.
Clean, comfortable, & welcoming environment and staff
Grace is the best. She listens and asks a lot of questions to understand what I’m looking for and takes times to offer her idea and plan. She doesn’t rush, and is so sweet. The color and highlights she did for me yesterday was so perfect I almost cried. I’ve been long time Aveda and many locations over the years, and I really trust and appreciate Grace.
Grace is absolutely AMAZING! She is so sweet and listens so well to be sure she knows what you want. She is super talented and thorough. My hair is just perfect! Thank you Grace and Balance salon!
From the second you walk into the salon, you are welcomed with open arms. Everyone is friendly and outgoing. And Geraldine is amazing. She sits you down and talks about your cut: what you want to do, how it has changed from last time. What you want to keep the same and what you wish you did differently. The entire time she lets you know exactly what she is doing and what products she is using so there’s no unnecessary stress. I would blindly trust my hair to her hands. Balance salon is positive and welcoming and, as someone who is always worried about getting a good cut, it is refreshing to know every time I go, my hair will be even more perfect than I could have imagined.
Expertise!
Lorraine is my fav. She does great work with my cuts and she is friendly and cute
Online booking doesn’t work all the time. More money saving coupons will be good.
Madison is always flexible and always innovative in her consultations. I love that this visit we cut my long hair first and then did a partial color and deep condition. Seemed to make my time at the salon faster. As a busy professional and mom I appreciate the time saved. My hair always looks amazing when I leave the shop.
Absolutely 💯 love my hair. Lauren always puts the personal touch on my hair. Wonderful hair massage that relaxes the mood. She is my number one stylist. 🌺
Maddie is awesome, spectacular..much love for her. She has mad skills
My experience was fantastic! Sierra is my girl and she kills it! She was quick and efficient and my hair looks amazing! I can’t wait for my next appointment!
Lorraine and your receptionist.
lORRAINE IS AN EXCELLENT HAIR DRESSER/SYLIST.
Loved my haircut, relaxed setting,massage to head and neck with shampoo, just amazing
It’s a beautiful place and everybody is so helpful and friendly. Geraldine really takes her time with me and it’s so nice. I would recommend it for anyone.
Geraldine cuts my hair and not only is she very professional and knowledgeable but she is a delight to be around.
Been going off and on for years with changes in stylists. Everyone is always friendly without too many airs and graces. It’s close to home, convenient and plenty of parking.
Lauren is delightful enthusiastic and always personable with solid advice to keep my hair healthy
Friendly and professional staff. Nice atmosphere! Lorraine is excellent.
Always an amazing experience!! Lauren always knows what my hair needs!! Color & cut never disappoints!! Mya is a talented apprentice who did a fabulous job too! Awesome work with my highlights! Love Balance Salon!
Grace is AMAZING! She is so sweet and did an amazing job on my hair!! I am new to the state and this area so finding a salon is always hard. The salon is beautiful! Everyone was so kind and once again I can’t say enough good things about Grace. She nailed it!!!
Lorraine did my hair. I’m really happy with the cut. It’s so hard to find someone who can listen and understand and then create such a terrific cut and style. Everyone at the salon was welcoming. I’ll be back.
Very good client service — friendly, attentive and professional!
my stylist!
Lorraine’s expertise.
Very relaxed atmosphere and great haircuts
My experience there is always excellent!
I've been going to Clarissa every six weeks for years! Everyone in the salon is friendly and I can trust that from the moment I enter the door until I'm done with my service that I'm in good hands!
The personal attentiveness of each staff member and their kindness and professionalism.