based on 892 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism and conciseness in getting my hair exactly how I want it.
Lorraine is the absolute best!
Very clean and classy. Smiles on everyone’s face.
I love Lorraine
The robes are not plus size friendly. My stylist was running behind and I was patient, but then she rushed through my styling
The great atmosphere and how helpful my stylist, Geraldine, was! :)
I like my hairdresser Lorraine and the front desk staff very friendly.
Always a fun experience
The salon atmosphere is so relaxing! The staff from the moment you walk in the door is friendly and super easy to talk to. My stylist Clarissa makes hair magic happen! She listens to exactly what I am asking for and then makes my vision come true! I love and will be a life time customer.
May 29th was my second visit with Lauren at your salon . I have been a client for many years and just recently started seeing Lauren for my haircut. She takes time to talk with me about how my haircut went the first time and made an adjustment on blowing dry my hair so that my natural curl was enhanced. She is super professional and my experience was great. Front desk person greeted me upon entering and leaving. Highly recommend this salon.
My visit to Balance Salon is always a pleasure. From the moment I walk in and am greeted with the friendly, smiling face of Aly, it starts my experience on the right track. My stylist Kristina, is always on time, friendly and does an amazing job. I was a stylist for over 25 years, and it was difficult to find someone who listened and did a great job. Balance Salon and team is worth the 90 minute drive every time! What a beautiful salon and always an amazing experience!
Been visiting Balance Salon since 2020 and Lorraine’s always been so so lovely since the beginning. She knows exactly what I want and I fall in love with my hair every time she touches it!
The team at Balance always provides personal touch, attends to detail with notes from my last hair appointments, provides high quality care, and offers the best products. I never feel that they are trying to oversell anything, they simply recommend what makes sense for my hair needs. And Clarissa is a color magician!! After my last appointment, my husband said it was the best color he has ever seen in my hair (and we have been together for almost 15 years!). They are flexible and work to make the schedule coincide with my scheduling needs. LOVE this salon and all the folks in it!
Clean environment, friendly staff and a stylist who really listen to me.
The service was amazing. As well as every employee had a smile on their faces and were so nice and respectful, made me feel so comfortable in a place I have never been before.
I loved my hair stylist Geraldine she was very nice and she did a really good job fixing my hair.
Loren so cool, the salon such a nice place - I’m just a guy getting my haircut but I moved here from downtown San Francisco & this type of place is what im totally use to.
Grace took the time to get my hairstyle and highlights perfect. Everyone at this establishment is super friendly. Highly recommend.
Geraldine always does such an amazing job doing my hair!!!! And everyone at this hair salon is so nice. Thank you so much for everything!
Great hair cut
Geraldine really listened to what I wanted and executed it to perfection!
How friendly everyone is
Always a wonderful experience with Lauren💕👍
Mandy is the best
Efficiency and friendliness
The staff is not only talented but warm and welcoming.
Very beautiful salon. MADISON is Fantastic. She listened and advised and we got the hair cut I wanted. I get so many compliments about my hair. She is a diamond.
The knowledge and ability of my stylist.
Grace cut my hair for the second time. Both times she was incredibly nice and helpful in deciding how to cut my hair. Overall the place is very clean and everyone there is friendly