Customer Testimonials
Prompt and courteous service. Excellent mechanics.
The whole at trek is SUPER nice and helpful - really a great place
I think your employees are very helpful, knowledgeable and friendly. I will continue to give you my business!
Sam helped me and was easy to talk with, nice guy
They took on my hub re-pack project and turned it around in 1 day. All other local shops were quoting me 1-2 weeks.
Enjoyed working with Dwayne and Nico; they were pleasant, knowledgeable and helpful. I also really appreciated the road bike inventory. Many shops stock only Mountain Bikes and Hybrids, but Zion Cyclery has lots of road bikes in a variety of price points. This is really helpful for comparisons and sizing.
Rob took great care of me in my Fitting session!
I can't say enough about how accommodating the front desk or service team was to suggest a good day and time for me to bring in my bike for the one year check up so I could wait for it. I had an hour drive and dropping it off and leaving it would have added an inconvenience to the task of getting it done. Thank you!
Very nice, friendly and informative staff
The personalized and friendly service.
I have been a customer for over 10 years, purchased numerous bicycles and had service done on more that one occasion. I will continue to do so based on their very friendly and knowledgeable staff that never pressures you and will give great advice on which bike will be best for you. They ask a lot of fantastic questions, understand what you want and are not just going through the motions. I also love that they let you test ride bikes out in the parking lot ! Also, their service department is quick, professional and very thorough. In life you get what you pay for and Zion Cyclery and their staff are worth every dollar !
Your guys are both knowable and a joy do deal with
Corey B was a great! Huge help
The service and dedication of the entire team at Trek Highland Park is something very special.
Incredibly pleased with both my bike purchases there as well as the service of same.
Staff members are very knowledgeable and give advice based on what's best rather than what they can sell you.
Very knowledgeable; superior service
The service was good, as soon I arrived to the shop! They finished the job in no time!!
Thanks!!
The individual attention. Sales and service people are good listeners and ALMOST always solve the problem.
The store is extremely clean and inviting. I really appreciated the time Corey took answering my questions and making sure the bike properly fitted me. Corey was extremely professional and it was a pleasure working with him.
Great service and fair price. Clear communication on timing and repairs needed. Will definitely return and recommend to friends.
Great Customer Service and communication on services. Sam was great!!
Great customer service and depth of knowledge.
Friendly staff, timely turn-around, knowledgeable and no pressure to do more than is needed.
Staff and service
I’m a big fan of your shop. The mechanics are always great.
My only feedback would be (and not sure if this even works from a business perspective… as I know zero about running a business like yours). Would be if there might be an opportunity for you to buy/resell used bikes. For example, I have 3T that I might be willing to sell to upgrade to a higher price Trek road bike … IF you had a program to make that easy for me.. thought being that I would be willing to (effectively) pay you to do this as you could make money on both the (eventual) sale of my bike and the new bike too.
Knowledgeable service
I was very impressed with that one guy.
Great service, nice, respectful and very knowledgeable staff. Always great stopping by the store.
Damien is the best! He is always do helpful!
Sam is awesome