Customer Testimonials
Great service, friendly staff
Great Team- the Service Department is one of the best in the area.
Best variety of accessories and apparel in the area.
Very professional and courteous customer service. The service desk quickly diagnosed the repairs needed for my bike and provided an accurate estimate. Repairs were completed as promised on schedule.
Awesome! Thank you highly recommended!
Always great service. Friendly, timely and quality work. Take care of their customers.
The employees of this store are simply the best. Products are top quality but without your employees they are similar to any bicycle shop.
Excellent Service
Excellent Response
Excellent Cost
Excellent Quality
Dwayne is an Excellent Technician and very personable
My latest issue was addressed by Dwayne and Nicco, who also did an Excellent job
I highly recommend Zion Cyclery for anyone who has a bike issue
Your sales people are very knowledgeable about the product, and there was lots of variety. Big parking lot to test the bikes in, and the sales person sized us up so we can use our bike longer, which I so appreciated!
Friendly staff and some of them even know or remember us and our bikes. Usually helpful and good service. They actually fix the bikes and don’t treat you like your dumb and don’t pressure you into buying anything. They are knowledgeable and most of the time friendly. Nikko is always great and rest of staff. Ben C is not great at all he was horrible didn’t help and clearly didn’t want to be there and wasn’t knowledgeable and put parts on wrong to. Nikko and everyone else is great. Otherwise 10/10 Zion is the best bike shop around.
I came in to purchase a new bike for my 11 year old, and ended up leaving with new bikes for the family. Nikko was amazing in getting my boys fitted and we will continue to support this local business. Highly recommend!
Always good advise and good product selection
very good customer service!
I can find the parts I need to maintain my bicycles.
Good service
You fix the bike right the first time.
I like the people - the sales and service peeps are top-notch without the condescending bike-shop chatter.
KC and Torsten did a great job.
Staff is always helpful and does what they say will. Prices are reasonable, they don’t plug things client doesn’t need. Will stop what they are doing to address incoming clients.
The technician that worked on my bike was amazing. He really took the time to check everything over and went above and beyond to ensure my bike was functioning at potential.
Service is and always has been outstanding.
Great service
Anthony listened to me on my trident E-Spike Trike and adjusted my brakes. Also cleaned and repaired tire. 5Stars
Knowledgable and friendly staff
Great staff, great place, I want all the bikes!
Excellent staff and products. Always have good recommendations. Excellent service. Fair pricing.
Very friendly “down home” personalized service
On service specifically, Nikko was awesome. He helped me find the right bike for what I was trying to accomplish. Took me through all the different options and answered all my questions. After I chose a Trek MTB he took the time to walk me through all the features and recommended maintenance on the bike. Really just a great experience start to finish. I'll be going back for any other purchases in the future simply for the customer service. The fact the bikes are cool helps too lol
Excellent customer service. Friendly staff. Knowledgeable. Cool bikes and gear in the shop.
I always get great service and the store is well stocked with items I need.
Always love going to the HP Trek. They are always so helpful and go above and beyond. They are very knowledgeable and helpful.