Customer Testimonials
Very knowledgeable staff and very friendly. I always enjoy visiting there.
Skate sharping. Still the same great service
Service is always responsive to the need. And very timely.
The customer service was amazing and the product knowledge at both the Highland Park and Zion store were top notch!
Great quality products and amazing service. Spent over an hour answering questions, walking us through the models and features. Loved that we could do a test ride as well. Highly recommend!
Nice folks repair manager great. Some nice. I am a Trek guy since 1990. This store is Great. Have an e bike now cause I’m old Service is nice. Pay for it but always good
Knowledgeable staff. Quality products, attention to detail.
Very helpful!
Torsten is fabulous! Goes way above what’s needed to provide a great customer experience
Technicians are very friendly and you can always find a good deal
Knowledge and support !
Excellent service and help everytime !
Regions finest store.
Caring staff and owner.
Great service and friendly atmosphere
The staff is always very friendly and helpful. You feel welcome and appreciated. Their advice is based on personal experience and is offered with your best interests in mind. The service department is top notch - dedicated, efficient and high quality. You know you are in good hands when you walk through their doors.
Great Service, professional and timely. Very knowledgeable service techs.
Service timely and complete
Quality products and great customer service...
Great customer service!! Everybody at Zion cyclery is passionate about what they do and it shows. I love going to the store! And product choices are excellent. It's my favorite bike shop!
Quality good and reasonable prices
Staff are very friendly
Great service and the staff was really able to help
Here’s a polished and professional version of your message while keeping your gratitude and enthusiasm:
I would like to thank everyone involved in bringing my bike back to its former glory. You truly went above and beyond—far exceeding my expectations. I primarily worked with John, and his communication, expertise, and workmanship were exceptional.
I look forward to continuing to bring my bikes to you for service. My road bike will be next in line.
Thank you again for the outstanding work.
They have good people work there
Great team. Contacted KC regarding squealing on my Wahoo Kickr after I stop pedaling. I sent a short video with the sound. He responded right away, telling me to bring it in, and copying Torsten and John. When I brought Kickr and the bike in, John was there and took a quick look, but couldn't readily ascertain the cause so he suggested I leave it and he would call me. He did call and told me he didn't find the problem but suggested I leave it for a few days and he would ask Torsten to look at it. A few days later, Torsten called and said he had mounted the bike on the Kickr and ridden for a few minutes, but could not reproduce the squeal. He suggested that it may occur only after riding some longer length of time. He also suggested, that I contact Wahoo as they may have an answer. I could not have been more pleased with the customer service I received from everyone at Trek Highland Park.
I like the friendship of the employees. Also the knowledge of the products they have
Quality
The store offered a good range of bikes I was interested in and the employees explained the differences between models well. They were also very kind to make sure bikes were properly fit and ensured that other products, like an indoor trainer I bought, were ready to use right away.
Love their friendly and knowledgeable service!
Experienced and proficient mechanics who can be trusted to work on high end bikes + Fast and friendly service = why I bring my bikes here.
It went as promised, no surprises.
Great turnaround time plus bike repair/tune-up service person was very helpful.