Customer Testimonials
The bike mechanic, Torsten, understood my needs and steered me to a great solution quickly. He did a great job with work he did. Thanks!
The gentleman I spoke to on the phone was super nice and helpful. He was able to get my bike fixed quickly and we did the payment over the phone. Loved it!
appreciate the enthusiasm and knowledge that is always there to support me.
Needed to take a kids bike in for some repairs. Open on Sunday really helped. Open later on weekdays (after work) for pickup really helped. Nice people. Did good work. Wasn't crazy expensive.
Very friendly as always!!!
I did a Retul bike fit with Corey Brink and he did an excellent job explaining every stage of the process along with being very courteous and patient. Corey gave me plenty of time on the bike and provided a multitude of adjustments to get all of my measurements in the “green”. The information that the Retul system captured along with Corey’s recommendations have already set a standard for me in seeking out a new bike. My fit geometry alone has reduced my bike manufacturing list by 90% giving me a more targeted search. The Retul experience was well worth the money and I recommend it to anyone who is moderately serious about riding.
Quality products and a well-informed staff. TREK has a terrific lineup of bicycles to meet various cycling needs. The staff listen carefully and don't oversell. They know their stuff!
Zion Cyclery is the only shop I know of in the area that I would trust to service my bike
I'm a Trek rider.... own two Madone's and a mint vintage 1Phone number removed. You have everything I need and an amazing staff . Highly recommend.
Fast and good service
Very Knowledgeable and friendly staff
Staff is really great to work with
Quick service and repair by a friendly and knowledgeable staff!!
They took the time to set up the bike to my fit measurements so I could get a great and accurate test ride in. There was zero pressure to buy. They worked with me to find the right parts to order to get the fit perfect when the stock bike wasn’t 100% right for me.
Oh and in addition to the great service my new Speed Concept is an absolute rocket - so fun to ride.
Great service and friendly staff
Very knowledgeable mechanics,and amazing customer service
Your guys do a great job
Availability of products at the store. Your staff has always been friendly and helpful!
Top notch service, no surprises, and very timely completion of the work.
Very knowledgeable and friendly staff.
The technicians at the Trek Store always give me a clear explanation of the services and parts that they are recommending for my bike. Their work is high quality and it is always a pleasure to do business with them!
Had my bikes serviced and was able to do it all very easily w Torsten. Super efficient and totally trust his expertise!
Great service and depth of knowledge.
Great service
I had a Retul fit a few years ago, and recently started having pain in my right foot. I went back to have them check my fitting. All was good but they recommended new insoles and adjusted the float on my right cleat. On my next ride, I had no more foot pain. So happy that they took the time to listen to my issues and make adjustments.
Service is excellent. Fast service and fixed the first time. Knowledgeable staff.
As usual the mechanics did a great job tuning my Townie and install a new chain, brake cables and pads. Trek remains my first go to for all things bike related.
Prompt great service
Great products and knowledgeable and friendly staff!!!
The staff was outgoing, friendly, attentive, and skilled. Everything I would hope to find in a PRO bicycle shop!
I am a dedicated customer and booster of the TSof HP