Customer Testimonials
The associate was super helpful. Installation of equipment on the bike was needed and so appreciated. I highly recommend the Highland Park Trek Store.
Thank you so much!!
Great service and very knowledgable staff. The store is spacious and pleasurable to be in. Staff is helpful getting bike to and from the car, too.
Very excellent bikes and excellent service
Team is excellent and helpful. Torsten and KC were patient with all my questions.
Great service!!!
Personal, due to eye contact with a knowledgeable representative that doesn't talk down to me (accepts me as a responsible cyclist even if I am female).
I received a great deal of help which was above and beyond what the staff would be expected to do.
Been buying my bikes there since I was a kid, love the small town family feeling I get.
very friendly and fast
Thank you!!!
I am extremely satisfied with my many visits to Highland Park Trek. Their sales staff and techs/mechanics are amazing, extremely knowledgeable and highly qualified bicycle sales and techs/mechanics, not to mention pleasant. For the last 2-3 years, I had been searching for a Lake County based bicycle store with knowledgeable staff and qualified bicycle techs/mechanics. I had been to at least 4-5 shops that unfortunately did not meet my expectations. I have been an HP Trek customer for the last year and am in the process of purchasing my 3rd bicycle from them, a custom-built gravel bike. In addition, I have also purchased 2-carbon wheel sets and many accessories. HP Trek currently services all my bicycles, soon to be 5, and all related maintenance. So happy that I walked into this store 1 year ago to purchase a pair of bicycle shoes. I can't say enough about the Team and my experiences!!!
Worked with two different employees, both of which knowledgeable and friendly. I keep going back to this shop because they are never dismissive and always helpful.
Friendly and helpful team.
Torshen is fantastic. Super knowledgeable and great service.
I like their knowledge of bikes and gear.
Great customer service!
Great service
The young man who helped me with my bike was very knowledgeable and helpful. I would definitely recommend people to use Zion Cyclery.
Sam in the service department was fantastic! I needed a new front wheel and two tires. Sam made recommendations and replaced the wheel, tubes and tires while I waited. He also trued the rear wheel. Sam is very knowledgeable, skillful and patient, answering all my questions.
Great service. Very friendly.
highest technical expertise coupled with great personal service and timeliness. Everything you need to get a bike back on the road while keeping you safe.
It was the perfect LBS experience. I contacted the store via email, they had the product I needed in stock, and held it until I could get there a few hours later.
Great products and staff
Comprehensive offering
Incredible service! We came in and needed Bikes for our four kids, and they were able to size them, find us many different options to fit different price points, and did the safety check and minimal additions of components right there on the spot!
Customer service is fantastic. Niko, D, Duwayne, Al, and Anthony absolutely need raises.
Great customer service, and expertise.
Your technicians are very good and you have a good inventory of accessories.
great staff
Knowledgeable friendly staff and wide selection of bikes and accessories.
Great staff and products