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883 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Beautiful salon
I got a pedicure and my nails were cut crooked and not short enough. And the nail polish was not applied evenly. Plus I was not given enough time for my toenails to dry, I had to keep asking to stay longer so my toenails could dry. Also for the cost of this service, I was hoping for a longer foot massage. I was really disappointed and will not be coming back, I'm still upset looking at my toenails. Everyone was very nice though!
I liked the scalp massage and the relaxing atmosphere but the price is a little much.
All of the staff and the products are great
The environment and products. My hair stylist is so great (Katherine)
Staff is always so friendly and helpful. Great experience.
The schedule was full, but they were able to keep me on the cancellation list. They are very good at calling back and try to fit you in.
Alexis is awesome, professional and highly skilled
Friendly staff, knowledgeable stylist.
I always renew myself after getting service from Karen. She absolutely doing fantastic job. 10/10 :)
Desiree always does great work with my fine hair.
It’s very expensive!
Joann is warm, kind and skilled. She does a great cut for curly hair!
I walked in needing help with my damaged hair and in desperate need of a haircut, I was blown away to be able to get an appointment the next day! Alexis was kind, caring and professional! She heard my desire to keep as much length as possible and did just that! I was extremely happy with the treatment and cut and made my next appointment!
My eyebrows are too dark.
Jordan did an excellent job taking my hair to grey through heavy highlights. She worked so hard and kept me informed about what she was doing. I appreciated her friendliness as well! Thank you, Jordan!
One of the worst pedicures I’ve had. I’ve already called to provide feedback.
Desiree is really knowledgeable and always understands what I want done. I always love my haircuts with her. The salon itself is very peaceful and a nice environment. I enjoy the overall service!
THE BEST facial I've ever had (and they've all been good)! Well definitely try to see Emma on a regular basis.
I love my stylist she is always super patient and kind! And very informative when it comes to products and hair care! Will always continue to come back because of Desiree!
Always get great service at New Beginnings! I love Aveda products! Katharine gave me a great layered cut and I finally love my hair again! Thank you!
Karyn did a great stress relief massage, my new favorite. Facility is so clean and comfortable. Staff is very friendly.
Friendly, helpful service.
Karen's massages are great. I felt so relaxed and she really helped my back where I was having issues.
Styist and her communication skill. Outcome of style. Products.
Friendliness and professionalism
I was soaked by the person doing my toner and was charged extra for it. I was also charged for back to back foils , what is that? She also hit my head with the blow dryer. Not a good experience at all!! Not worth 218.00 and tip
Marisa was very professional and personable. She cut my hair exactly how I like it. I always find my time there relaxing.
Very nice service I liked the nail tech Emma for the manicure.
I had to wait a bit longer than expected which is fine, but I feel bad when people are rushed or running behind schedules.