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based on 646 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great haircolor and
cut!
Jordan was very friendly. She has great skills in evaluating my hair and figuring out how to help me overcome a bad haircut I received from another place. I left completely satisfied with a beautiful haircut. I will definitely book another haircut with Jordan.
Courteous help at the front desk. My stylist, Jordan, has been doing a very good job for me as my "stand in" until Catherine can return!
I miss my monthly Pedicures. Any chance you might get that service back again?
I loved the head message, the knowledge that was shared between my hairdresser and myself, the relaxed atmosphere, the hot towel wrap and the perfect haircut. I felt like the "Queen of England" at my appointment! Cant wait for my return appointment. Thank You!
Millie
Hannah did an excellent job listening to my pain points and providing recommendations to achieve my desired results. She conducted herself in a professional manner, and her quality of work is excellent.
Great service
Have been to Joann before and it’s nice to catch up. I am very happy with my haircut and I will definitely be back again.
Quick service. Quality service. Clean environment.
Beautiful relaxing environment. Nice cut and color.
Always excellent service, and Desiree does an amazing job with my hair!
everyone was friendly and the massage was wonderful and relaxing.
Desiree was friendly, patient and skillful. It's a nice salon and my hair turned out great!
Desiree took time with my granddaughter and she is very happy with her haircut. She also enjoyed the spa like treatment with the head message and hot towel.
My hair looks great.
Everything. I like the set up, the cleanliness, and helpful front desk staff. I LOVED the hair stylist. It was the 1st time I had Alexis. She seemed genuinely interested in knowing my hair regimen was and not once tried to sell me any products, which I loved. Previous to Alexis, my hairdresser was rude. She asked me what products I used on my hair, when I told her what I was using she responded with, “whatever you’re using is not doing you any favors. Look at your hair.” The previous interaction left me feeling abused, vulnerable, and not wanting to go back. I’m glad I decided to try someone else. My experience with Alexis was like day & night from previously.
Great haircut, good product line, and very personable staff!
I loved the environment. It's so beautiful, open and peaceful. The staff is exceptionally friendly and helpful.
I would encourage the stylist to talk about what Aveda products are used before and while using them on the client's hair. That may help the client understand what the product does for them.
Difficult having to see different stylists each time. I am super unhappy with the color after this last visit. I might as well have used a box color kit from the store. I was accustomed to having natural highlights left to keep texture and even though I was assured the same color formula was used, it is much, much darker and no contrasts left for any depth. I may need to find a new stylist if Sami is not planning to return; she really took the time to listen and do things well.
The relaxation
The salon is gorgeous, tranquil and clean. My stylist, Marissa cut the perfect pixie cut for me and is super friendly and professional. After moving from California and having a stylist for years at a different Aveda salon, I had confidence that the Aveda salons here would not let me down.
I loved how welcoming the staff was with both my daughter and myself.
Great place. Nice clean environment with good people that pay attention to details
Comfortable, relaxing setting… great lighting (upstairs location).. and I have a great stylist (Desiree)
Jordan is new to the salon and new to me since my stylist is out on medical leave. She took her time with my hair since I wear it short and get it the way I wanted it. I appreciate her patience with me as we worked through my cut. I will be seeing her again. I also like to compliment the reception staff. They are always very nice and accomodating.
Welcoming and friendly staff, comfortable environment and excellent stylist (Desiree) makes a visit here so pleasant. Not to mention the wonderful lavender head massage and the chocolate truffle on checkout!
Would certainly recommend for a very relaxing experience.
After rooming Emma began to tell me what the facial would be including. After two items she mentioned the price. It took me a sec to understand she was upselling the service. That’s fine and somewhat expected but it was not clear until I asked for clarification. I also did not receive the hand and foot paraffin treatment which is one of my fave parts and was described by Emma as part of the service. Emma was very good technically.
Haircut was great. Stylist friendly and receptive. Soothing environment
my hairdresser and hair cut
Karyn was very responsive. She really seemed to care about the pain I was experiencing and trying to resolve it. The massage was excellent. Great experience overall!
My hairdresser Marissa. She takes notes about my preferences and always checks to see how satisfied I am and if I want any changes.
The ladies at the front desk are always very nice.