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based on 646 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Desiree always provides professional and friendly service. Always puts me at ease and I always leave loving my finished hair.
I requested full head highlights. All I got was a couple of highlight patches all over. So much my original black hair can be seen. Honestly it looks like I didn’t get my hair done.
Also the color was wrong, I ended up with patches of ash instead of honey blond.
I showed images of exactly what I wanted, of myself btw.
The hair stylist did not own up to her mistake even with me asking her through the process on why she was not adding highlights for the test majority of my head.
I spent 300 dollars.
Owner did not apologize or offered refund or redo.
Receptionist was the only professional one that actually apologized and helped. She was also the one who advised to speak to the owner.
Very professional staff, friendly and inviting atmosphere. Great place to be taken care of and pampered. Thanks so much!
Excellent cut and color!
Friendly staff
Sammi makes me feel so comfortable and always gives me the exact haircut I’m looking for. She is such a warm and welcoming person. Amazing listener, too! Super happy with her and the salon in general.
Beautiful salon, expert, personable service. Several days later I love my haircut!
It was a very pleasant and professional experience. Marissa was absolutely awesome and had the perfect recommendations. The ambiance was nice and peaceful.
Customer service, professionalism and the experienced hairstylist
My stylist!
Scalp massage
I have been going to AVEDA salons since the 1980's.......but the cost is becoming an issue....a big issue. for everyone!
Staff are very friendly. Being offered water or hot tea upon check in is a nice touch. Professional services were great and being offered a chocolate at the end was perfect for this chocolate lover.
Alexis was phenomenal! Talked through my choices and options throughly, which was much appreciated. Cut is perfect, and the color is honestly the best I’ve ever had.
I already have! Katherine was my stylist and she took so much care and time discussing my options as I grow out my gray hair. The cut she gave me was the most flattering I've had in years! I will never go anywhere else and hope she doesn't retire for many many years.
LMT is wonderful - consistently meets/exceeds expectations each month
$250 for a color i hated, i asked for natural blond and got BROWN hair. I felt awful for the next 2 months!!! And I spent at least an hour on the phone with the owner and talking to the terrible stylist how they got the color wrong and wouldn't refund my money for a terrible color, not even close to what i asked for... In addition there was no availability for appointments.
Great service
Loved the head massage. Got a GREAT hair cut! So happy!
New Beginnings is like an oasis in a hectic world. Th atmosphere is calm and serene. They have a friendly, welcoming reception staff. But the best part is the wonderful stylist, JoeAnn. She has a wonderful way with my curly hair. While curly hair can be forgiving it takes a real gift to style it so that it always keeps the style and shape as it grows out.
Relaxing
The staff are always great and very professional.
Knowledgeable stylist. Wonderful customer pampering.
From the moment I walked in, I felt a sense of calm. I was greeted by 2 very welcoming ladies and offered a beverage (nice touch). The wait for my stylist was short, she too gave me a warm welcome before we proceeded upstairs to her station. Alexis did a great job on my hair accompanied by friendly conversation. I shared the experience with my fiancee, who will also be using Alexis moving forward. Being new to the area, I felt I'd hit the lotto finding Alexis. Highly recommend the salon and Alexis.
Warm and welcoming staff and great cut with Desiree.
It was very inviting and friendly people welcoming you in. I was very nervous coming in (first hair cut post surgeries) and was looking for a professional I could trust. Marisa was so great! She was patient with me and did a wonderful job. She was very nice. I wish I had more hair for her to work with! haha. It was a great environment.
Your prices are getting high (like everywhere else)
Perfect haircut every time by Katherine. Candace is always able to schedule an appointment when it is needed.
Always a wonderful experience.
Friendly & comfortable (and of course, a great haircut).