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886 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the atmosphere . The spa like feel and smells . The Aveda product line displays . And like the welcoming and offer for tea or water . Most of all I love the stylists and the wonderful advice and care I get w my hair .
Sorry You are great place but I will not write review every time Everybody is doing that this day ;((() We all have life thx you for great servises
Friendly staff and a great haircut.
The pedicure room is dark and dingy- salon needs a refresh
Karen is a wonderful massage therapist!
Emma was a great mail person and a delight. She made my wife and I feel relaxed and did great nail art on my toes after the pedicures
Great job
Personal service
Izzie made me comfortable and at ease from the start. She is calm and has pleasant demeanor. Will definitely be returning! Kirsty N.
Everyone at the salon is SO NICE!!
My hair stylist actually listens to me.
The Aveda tea was lovely.
The value of the whole experience, altho not inexpensive, was high.
The massage was very relaxing and really helped relax my tight shoulders.
Jordan is an amazing stylist. My daughter got a terrible haircut elsewhere and she fixed it perfectly! Always a great experience
Everything
My hairdresser Katherine is great
Great service thx
Great short hair cut and I never have to wait. Lovely service. Nice people.
My hair cut!
Service always great with Desiree! I hope you can bring the intel discount back i had to space out my hair color because of you removing the discount.
I had a chin/lip wax that was literally the worst . When I got home, I discovered that only about half the hairs on my lip were gone. A bit better on the chin, but still many hairs remained. I do t know if technique or lighting in that part of the salon were to blame.
Marisa listens to what I say about the haircut about to happen.
The salon is lovely and customer service is super! I love my haircut with Desiree~ already have another appointment on the books!
My haircut lasted 15 min. It was not a great hair cut and I would not recommend New Beginnings.
I was disappointed in to getting the results that I was hoping for.
Very friendly staff and my stylist was great, she cut my hair exactly how I wanted!
I think Marissa is great. my issue is the prices - they are very high. and your pricing is not clear on your website where you sign up. twice now I have understood the price to be what the website said, and then when I checked out I was told it was much more. this needs to be clearer before an appointment is made. this time I thought it was $180 and had budgeted for that. then when I sat down Marissa evaluated me and said it would be $260 - i was in "a pickle" because if I left and did not get the service at this price that was higher than expected I would be charged for a t let me schedule a haircut - I had to request it and then get a call from the salon. Seems the receptionist should have explained that when I was talking with her and/or would be nice if your system allowed for online scheduling.
thanks for asking for feedback.
Massages from Karyn are such a treat. She gets to the spots that need some tender loving care and makes you feel so relaxed.
My haircut was exactly what I wanted and looked and felt healthy. It was beautiful!
Marissa is an excellent stylist that keeps meticulous notes on my preferences but never fails to ask if there is anything I would like to do differently. You/we are fortunate to have her as a stylist.
Emma was kind and knowledgeable and I loved my facial. Would see her again!
I would have liked that my stylist used some of the Aveda products when styling my hair and explaining what the products do. Also, asking the client what they think is a problem with their hair and recommend a product to take care of that problem.
The Aveda products are expensive but, when you know what they can do and the stylist uses them on your hair and you see the results, it makes it more likely that the client will buy the product and use it at home.
Nice staff, quality cut, and I finally found someone who can cut my hair the way I like it.
But a close second….the yummy chocolate treat at the end.