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646 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Natalie did a wonderful job with my facial. I left refreshed and relaxed. I appreciated hearing about products and other services that might be useful yet it wasn’t high pressured. I will be back.
Very relaxing. Friendly staff. Felt very at ease.
Great massage!
I like my haircut and will be coming back! Desiree was so nice. She knows how to cut naturally curly hair!! Yeah!
Timely and I got a great haircut from Katherine!
Friendly greeting, clean, and love my stylist!
Ability to schedule and check in via app
My massage is a slice of heaven!
Multiple services and products under one roof
Close to home (I don’t have to drive/park downtown)
The haircut, wash and dry out is the best ever. JoeAnn is excellent with my curly hair and shares tips and products for manageability. I highly recommend this salon. It’s a pleasure spending time there.
You did OK
This is a great salon! Excellent service and atmosphere. Staff is professional and courteous.
Everything and everyone!
Staff, they are so friendly and very good at what they do!
The stylist offered their expert opinion and advice and was easy going
Relaxing environment with friendly staff
The hair stylist, Katherine, is amazing.
Karyn gave me an excellent massage. Just what I needed.
How clean and calming it was.
I’ve always had a wonderful experience at New Beginnings, friendly staff and talented stylists. Would definitely recommend!
My stylist added on a toner without telling me. I was not told nor given the option to accept a service that cost an extra $20. This was a cheeky and sly move and I did not appreciate it. I left feeling ripped off and exploited.
My hair stylist is wonderful.
I like having the same person do my hair
Lovely atmosphere, great haircut from Marisa, no hard-sell for product purchase (though I do love Aveda products already). I'll be back!
Easy to book, professional service and really enjoyed my massage.
A Veda products and the people who work there. It’s such a relaxing experience.
I have been a customer of your salon for years. Desiree is not only a excellent stylist, but I appreciate the overall appearance of the salon, how you are dealing with the pandemic situation as well as the products you sell.
The result of the color-highlights that I paid $200 for is nowhere near the photo example I requested. Instead of looking LESS GREY, as my stated objective, it’s like the stylist added MORE of these dull ashy white-blond streaks that just look GREY!! The color is awful. I hate it. I look OLDER! The cut is no improvement on the haircuts that I’ve been giving myself during CoVID. I’m a nurse and this is the first time in over TWO YEARS that I’ve had my hair done in a salon. I’m fighting the urge to go buy a box of drugstore color just to cover up this $200 mistake.
What can be done?? You tell me! I’m not willing to pay another dime.
The people
My stylist Marisa. She listens and remembers my preferences. I never have to remind her.
Wonderful staff and Sami is incredibly talented. The best!
Relaxing