- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too much to pay to mainstreet
Communication has always been great with Mainstreet. My only request would be more support and resources for property management companies.
I can call and get my questions answered so I can continue to work
we have the latest technology
Responsive, provides information related to current events in a timely manner and great customer service when needed.
Great response time and quick resolution.
Your invoices are misleading in the total amounts owed. There are fees that are voluntarily in the itemized list yet are hidden until the end. Even then a small modify button is hiding and many people do not know it is there or it can be changed. I have never seen billing like this before in all my years. I thought as a Realtor we are all trying to be fully transparent in our profession. I even thought about giving this rating a 3
Annually membership increase without much service
YOUR WEBSITE IS NOT GOOD FOR PAYMENTS. IT IS CONFUSING.
Your quick response to questions and direction
Informative
Great resources provided, good education, easy to get help when needed.
Courteous and reliable advice.
The support from all main Street employees and educators have been phenomenal.
Willing to listen, and helping agents stay educated.
Association that cares and goes above and beyond to help its members
training is great
The ease of using forms and keeping us updated on the industry changes.
Quick to respond & always have the answer
Great training and support. The staff is the best!
MORe is a stellar board! MORe is an amazing organization providing stellar service to the members. MORe’s communication skills and leadership are phenomenal! The content they provide is thorough, the service is always friendly, clearly the best in the industry. MORe is always one step ahead for knowledge, and providing current as well as upcoming forms, data and information to members to help them succeed. I have been on other real estate boards in the past and the others are in no way comparable to this wonderful group of people. Main Street organization of Realtors employees go above and beyond and put the best interest of the members before their own. I highly recommend this organization.
Warm regards,
Rich Vesely
Easy to you use and understand it.
Education possibilities, networking
Everyone is always accommodating and friendly.
I finally got problem fixed, I hope. David got back to me after two failed 4 minute calls.
Very knowledgeable
Mainstreet is helpful
Just ask Andra, Kate and Lynette. They know just how I feel. You guys are SO FREEKING AWESOME there is not another Board that can match you.
God bless you all for the non-stop work being done.
Peg
This whole change over of how to handle commissions was not necessary. The wheel was not
broken but maybe needed a little repair. Commission Rates were always up to the Seller.
He could have offer instead of 2 1/2 % he could had offered 1/2 % or a small dollar amount $500 or $1000 dollars to the buyers agent. The ball was always in the Seller's Court.
This new way of offer "concessions" is just another way of doing it.
Why not put "concession" of 2 1/2% instead of Commission on the Listing sheet.
Very responsive and able to answer all questions! Thank you.