- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Improve hold times
I think for the most part, you are responsive .
I always get the help I need.
Everyone is very professional and helpful.
Resources
More modern and more to offer. My Other board in Florida is so much nicer and robust.
Always come to my recue when I need help.
Geographic coverage.
Your politics.
I have answered this before as a ten, but why are we “recommending” main street? I mean, there are kinda limited options. You all seem to do a fine job, but I don’t see a scenario where I recommend you??
Reduce fee amounts
knowledgeable and quick responses when given a question.
Mainstreet promotes Amazon things, gift cards, fire TVs etc. I want no part of that.
I do not appreciate automatically being charged for RPAC contributions and having to take extra steps to remove it from the account. I hate being forced into contributing it makes the cause less worthy. I may have called in a handful of times and never have I been received with a positive, cheerful greeting. Mainstreet, in my opinion, is entitled and makes me feel like I work for them and I'm a subordinate. Maybe its due to the fact that I don't produce much in the real estate world, or I don't contribute to RPAC but I pay my dues just like everyone else, it would be nice to be treated that way.
Lots of options. Easy to navigate website. Good amount of communication. Not too many emails but enough to keep me aware of what is going on.
They offer a lot
Re-assess the fees
Fees are highway robbery
Fees are high for what I feel I get. Other than access to the MLS I'm not sure what the other benefits are? There are few, if any events or classes in my area. Many times I feel like Realtor.com is easier to use than the MLS. Remine is not user friendly.
Professional service
Very good at communication and answering questions!
Many agents have complained about Remine's searching ability and nothing has been done. The private listing network is the wild west and appx. square footage is never explained by the agent. MRED doesn't care about the quality of information that is in their system.
Short answer wait time, polite and knowledgeable
Excellent staff
As an appraiser I am thoroughly disappointed with the inaccurate and false information realtors enter. They have no liability and they don’t care. I anonymously send in requests to change inaccurate info and it is never addressed.
Expensive. Fees keep going up. New bi-annual fees structure is confusing.
Friendly helpful staff
Very Professional! Wealth of knowledge!
more managing broker classes on how to run an office for free like CAR
I am new and I like the training and the accessibility.
Your dues are more and more expensive. We want cheaper semi annual dues.