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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great organization. Always a fantastic advocate for your members
Not getting email confirmation on resetting password
Like all the classes that are offered to us realtors
relatively quick responses to any questions that come up
The opportunity to take stay current on topics and education that impact me and the industry by taking numerous classes. I like that classes are in person and on Zoom since I can not make all in person classes. I like the variety of classes.
I appreciate that the forms are current with what is happening in the market place.
I like that we have committees and that they work to make the Realtor experience more fulfilling and education the public.
I like that I can call and speak to a live person about questions or concerns.
Commitment and education is very important. You nailed it.
The staff are always welcoming and knowledgeable. I can’t tell you how many times they have given me great advice that saves me time and trouble.
I think they have gotten a lot better but I still think there are things that could get better
The training and support is outstanding!
Training and I like to remain loyal -I have been in the industry since 2001 and have had opps to switch to other associations but like it here. :)
Not happy with the google maps in connectmls if Mainstreet has anything to do with it.
The entire team is professional, knowledgeable and very helpful whenever I call for assistance! I’m glad they’re available to guide us during this transition that begins on August 17th.
I like the association but I'm very disappointed that the NAR's president sold the buyer's agents under the bus with the settlement. If it weren't for the buyer's agents a lot of these properties wouldn't sell. Everyone knows that the buyer's barely have enough to get a down-payment let along pay closing cost. Most of them ask for a closing cost credit to help defray that cost. He should have taken a vote on that from the members before he agreed to do that. If a seller does not want to use the help of a realtor that's fine.
Well this is not about what I like, it’s what I don’t like.
This past Saturday, 8/10/24, the MLS was down for several hours mid/late afternoon until mid evening. I haven’t seen any notifications or explanations from anyone I pay dues to/for related to what happened.
Also would like to see NAR dues optional, don’t see what value they bring to me, especially when everyone I pay dues to is showing us agents how to bring value to OUR customers to justify my paycheck!!!
Truly advocates for our members and our industry.
good service and friendly people
The officers of our association always keep us prepared for upcoming changes. They offer a number of classes, sessions, Q and A to make sure we have adequate knowledge and resources to stay informed. I just wish they would get together with Sentrilock to offer a class since it has changed so much.
You sent me a survey so you have the correct email but never sent me my change password verification. Still waiting
keep up the good work
Support, listening to us, changing with the times, etc.
Easy navigation with the site regarding the new Aug 17 changes.
Always very helpful and getting answers promptly.
super folks to wokwith
Overall I am happy with Mainstreet. What concerns me is the recent NAR lawsuit and how it got to the point that a lawsuit was filed and NAR lost.
As Realtors we are supposed to operate ethically and it appears that some individuals at the NAR at high positions did not do so.
Everyone (that I’ve had the pleasure of engaging with) is genuinely caring and extremely knowledgeable. MainStreet feels like home, like part of a family. A family that wants the best for you and that not only wants to see you succeed but will also do whatever they can to make sure you actually succeed.
Everyone's willingness to help. The education that is offered and how Mainstreet is so proactive in addressing all the issues that can affect their members. I have been active at Mainstreet for years and I am always so impressed with the people and their willingness to serve.
Easy site to navigate, great people!
Vast amount of training
Easy access to homes.
always listens to members