What our members think of us!

Information and classes are always timely.

Very easy system to navigate and the people that work there are so nice to talk to when you have an issue

Very helpful and informative

Everyone is on the ball there!!

Great knowledgeable and friendly staff.

I caught a realtor trespassing all around on my property after he went to the front door where it says no trespassing and no soliciting. Money was standing on my patio behind my house after he tripped all my cameras I asked him why he was trespassing on my property. He replied I'm not trespassing if nobody's here. I called his supervisor at the Caldwell banker in Libertyville talked to Gina. She told me that he should know better than trespass he's trying to sell property that's located behind my house. He asked me if I wanted to purchase it. I said that does not excuse you to trust pass. Then he retaliated and called code enforcement on me and lied told them I had two structures on the property that's for sale. I showed code enforcement officer there is no structures in that property that's for sale and he was upset also. I think this behavior is unexcusable and very unprofessional .

The services provided on behalf of the member

I feel the dues keep going up and we really aren't getting anything for the money.
When we call in to discuss an issue, it takes a while to get answers. The multiple offers this year were terrible. Realtors were doing whatever they wanted and you truly did not know if there were multiple offers. Years ago we had where you had to register your offers, that was a good way to tell if a property really had multiple offers. It seems like we have all these real estate laws to follow but when it comes down to it, realtors do anything they want with no repercussions.
Reporting a property under contract in 24 hours is not followed, not to mention how about plain courtesy, letting another licensee know that you "accepted" a verbal offer which means nothing but it does to some licensees and you proceed to show a property only to find out a verbal offer was accepted. I guess Illinois laws don't apply to those agents. And those of us who still follow the ethics and rules look like fools to our clients. There are so many rude agents in this business, I would like to have more on values and morals of the agents. Thank you I spoke my peace!!!!

Easy to work with and contact

Reduce Fees

I'm a leasing agent why must I pay the same yearly fee as a broker. This is crazy I don't have the same access as a broker. My yearly fee should be a lot cheaper, if I'm pay the same price as a broker give me the same access.

You might say you don't have anything to do with this, it the state but surely you can talk to the state about this, its not fair. I feel like you are punishing me because I'm not a broker.

No reminders for bills due near the due date and after, scummy mentality just to get late fees like many other banks

The various resources and tools you offer.

Very knowledgeable and helpful

I am disappointed in every way! there's no room enough here to write how disappointed I am!!

Allow us to be able to make payments over the year. The big lump sums often arent obtainable for new realtors or those struggling to make the required payments and it will make it easier for those of us that need that option

the worst. switching to CAR. the entire office.

Great customer support and events are unmatched

I don’t feel that MORe is providing the information and resources that are needed in today’s changing & challenging environment. Not even the website has a current news section specific to what issues/challenges Realtors are facing right now (commissions, economy, interest rates, etc.). Our industry is poised to lose an extreme number of licensed agents due to these challenges and MORe appears to be highly focused on global trade missions. Perhaps these missions will bring knowledge & referrals to some,!I don’t believe the time or investment benefits the masses especially when so many agents are or soon will be struggling to survive in the current and projected environment. I believe our role to to assist our members with seminars, tools, cost saving solutions, etc., so they hopefully can thrive and we can retain them in our association. The focus needs to be on the majority of the members and their current needs.

Comprehensive classes for all tools/apps MainStreet offers to agents.

Always very helpful and knowledgeable

Good communication & training

what do you do other than collect money?

Fees to high . Your wait time on phone inquiries too long . Late fees are unnecessary. Some of your systems are antiquated. Forms are not organized.

I like the professional and courteous people . Answers are provided and if not an answer immediately, someone always finds an answer and responds promptly.
Thank you! 😊

Easy to get my email changed on my account. Thanks

Lower fees

A better app

The training tools are great. Also, whenever I need to speak to someone, it helps that I can get a live person with no problem. Also, having Sentrilock services included in my fees is a plus.

I appreciate the reminders regarding dues payments, the course selection, the courtesy of the education staff