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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and helpful staff.
Very helpful - Teresa and Tracy were extremely helpful in explaining how everything works and getting me signed up with Mainstreet
New Realtor and member so unable to answer at this time!
Support, classes, Location!! Especially Lynn Madison and Carrie Bey
I like that Kate is easily accessible with any questions.
From the managing broker perspective, it would be nice to have a MORE contact reach out and be a company liaison; from an agent point of view, preferred having one day codes as an option.
They answered my questions quickly and efficiently
We received an email stateing we did not pay our dues, Name removed 215425 & Jeanne Cesario 237057, both have been paid December 2nd, 2015. Can someone please verify this for us. Please call at Phone number removed
Thanks,
Jeanne
Offer some classes in the evenings or on weekends. I cannot attend anything available, so I'm not getting much out of my fees.
Also, the required key locks are EXPENSIVE, especially for a new agent. I also wasn't able to show my clients anything until I received your key card, so it made for an extremely poor experience.
The workshops and professional training you offer
I never seem to be able to get a hold of the person or dept. I need to speak to when I have a question.
Frustrated! Every year I think I am set up for auto bill pay and I always get a fee!
The response time and personal attention given to our calls
When asked a question, Mainstreet people persist until the question is answered to my satisfaction.
You fully equip agents with all the necessary tools to perform their obligations in representing all clients.
More classes available on a regular basis.
I cannot think of anything at this time.
It stays relevant
they keep you iinform on Real Estate news
Tech friendly - online access to just about everything.
training
Help desk is super friendly, courteous & professional
The friendly, yet professional way all business is handled.
Not really disappointed but just don't know what Mainstreet does for me that's of importance. I don't do CE through Mainstreet and I don't shop for most supplies there. The only thing I can see is that I have to go to the Board to get lock boxes.
Responsiveness
REALTORS have always needed a voice to maintain a viable industry free of unnecessary regulations imposed on impulse. Our local association has always stood for and with its members during times of change and challenge. As a retired REALTOR and past president, the best efforts have always been to best serve the needs of the members. I find our local association to be the very best at keeping members abreast of current trends, training for now and in the future and advancing the advantages of technology to make our jobs easier. The staff should be thanked, appreciated and supported.
Periodically offered free training opportunities
Education offerings
Very informative
Their diligence, and their professional yet personable service.