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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Much is offered and fully supported
Friendliness of stuff. They would always go an extra mile and are very patient with answering and listening to questions. Also, very prompt in their responses.
Work it out with the Rockford Realtors to have a reciprocity again.
The people who work at Mainstreet are awesome. They take the time to answer questions and provide assistance any time we need them. I really appreciate the people at the Arlington Heights office.
Responsivenessj
Friendly, helpful staff. Classes offered. Vendor nvolvement
They can address whatever issues I'm having with any problems
knowledgeable
Tracy was very helpful! Delightful to work with. She was able to resolve my request quickly! Thank you, Tracy!!
Everything I need and want to know about Real Estate, MainStreet Organization have it and backs you up, it has been of a great help to my business.
Very good . Thank you.
everything
Seems very organized and well thought out. Programs and services are not just necessary but well intentioned
Prompt service from employees.
Easy and helpful
education services
They are very efficient!
Details and promptness
I think mainstreet offers many services others dont and if you want to get them it wold cost you more $$
Easy use and the staff was very nice
We understand that you no longer offer reciprocity with the Rockford Board, which I am sure most of your membership is ok with, but as we do share borders with their area, it would have been nice to be told--so I guess the answer is better communication when policy changes are made
mls
ALWAYS ANSWERS MY QUESTIONS
The staff is excellent. They are always helpful and do a great job with training.
all encompassing.
As you know, the association dues are due at the most inconvenient time of year. The big one, (now $600 or $560 and climbing) is due right before Christmas. It would be nice to have an option to pay this amount in increments rather than all at once. If this option does exist and I am unaware of it, please let me know as I would like to make a payment now. Without having that option creates unnecessary stress for the holidays and therefore a lot of unhappy members.
Been a member since 1992. Always get helpful information when and if I need to call for in for it.
We are provided with all the support we need to run a successful real estate brokerage firm. Professionalism at its best!
Good database.I am an appraiser. Would like to have a feedback button on whatever page is displayed as there are improvements to the site I would like to ask for.

very friendly and helpful!! pleasant experience! answered my question in like 5 seconds!