- Phone: 630.324.8400
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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Help me keep up to date with industry changes.
Fees
Overall, service is good. The fees are high and they keep going up.
Classes and information
Prompt responses
Professional and courteous response to information requests.
The services are all encompassing for Realtors.
The easy access and customer service.
Excellent Help Desk. They always point me in the right direction to solve my issues.
I like all of the training that is available and knowledgeable trainers.
Ease of use.
Lots of classes for learning.
Everything,
Quick to answer questions. Live stream for classes from other areas. I am happy not to travel too far.
Staff and services
The support staff is wonderful and very helpful.
It gives me a lot of useful information.
There is nothing not to like about the Mainstreet Organization of Realtors, I am very satisfied and happy with all the benefits that the Organization has to offer and the way the board handles the Organization, and the way the Mainstreet office people handles and treat the Realtors in a very efficient and cordial manner.
every thing
You need to come up with a payment plan for the yearly dues
I always get a quick response to any questions I have. Someone always answers the phone when I call. I recently sponsored a new agent that was with C.A.R. previously and the new member received her agent id the same day the paper work was submitted. This is one reason I switched my office to Mainstreet from C.A.R. in the first place. I was tired of leaving messages and wait for a day or two to get a return phone call, and it would take a few days to get a new agent on line too. The staff at Mainstreet is always friendly. More classes and events available to members.
Very easy to get access to what u need and stay on top of new items on market
The variety of classes and other offerings.
Quick respond
MLS gave away keys to business for short term monitary gains . Result is the industry sold out . Must model MLS like loopnet. No one enters unless you are broker . If this does not change fast zillow will own MLS soon .
all the assistance via phone, classes and email available to realtors and the associations available.
Thank you for all you do. The improvements have been great and the customer service & the CE instruction top of the line. I am learning and becoming a much better agent with high standards. Thank you for always encouraging us to reach for a better industry overall.
great educATION
Late fee?? normal fee not enough??
I talk to a real person in real time most of the time.
If i do leave a message, someone calls back within 24 hours.
Like the educational offerings and locations where they are offered.