- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are always polite and helpful.
Courtesy succeeds!
the support
Great
The classes and staff. Latrice, is great at her job!
Communications and promotion opportunities
Very easy to use and very informative
No disappointments, nothing wrong.
Get the different boards to agree that all agents must obtain a SentriLock Card. This will greatly improve homeowner security and make showings easier for all.
Libertyville office
Efficient and responsive
Your staff (not a good enough title) is amazing.
Disappointed that when you put your lisence on hold that after decades of paying dues and becoming a disabled, my husband is charged a up fee for sitting in on a class for CE.
You may want to rethink this. There are a lot of referrals out there that could be directed to Main Street agents and keeping these agents in the loop is critical to maintaining those leads at a low cost.
Just a thought.
PROMPT AND COURTEOUS SERVICE AS A;WAYS/ A;LWAYS JOHNNY ONTHE SPOT TO SOLVE OUR PROBLEMS
I find that you do not service the realtors when crappy things in marketing is being abused.
They keep me up to date of opportunities for further education. The web site is pretty easy to get around on.
Great.
Communicates well. Friendly.
Knowledgeable and Professional. Keeping up to date with todays technology for the members who wish to take advantage of it.
great
Prompt help when needed.
You already gave me back my one day codes! You still have a problem of the northern and eastern part of your area feels like second class citizens. I noticed some classes at the AH office and I hope we have more.
Where to begin? Anyway, tonight I still have to wonder why you rely on email at 9PM to send an invoice. Email is not a reliable form of business communication. That and I find it amazing that I was never informed that the Rockford & Freeport reciprocol benefits were removed without any notification.
My questions are always answered.
Thank you
Nothing really. Why would I recommend mainstreet? All agents I know are already with mainstreet.
availability to customer service
you have little available anymore (classes- activities from the Arl hts location where I am)
I noticed you have a bus from Downers grove and Tinley to go to Springfield but not arl hts
When their are live classes they are never in AH
very helpful and knowledgeable
Very helpful with how to sign up and any problems I had along the way.
easy to get a hold of and talk with someone.
Mainstreet is always meeting the needs of the agents they serve. I could not be happier or more proud to be a part of such a wonderful organization!
Wendy Pekarscik - john greene Realtor