based on 21512 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cover almost every think
It is a very good organization that offers many classs. Just wish there was an automatic credit card payment system to avoid the late charges.
Great customer service.
But very expensive.
You are available to answer my questions.
Ease of access
I like the new members steps to success with the videos. It has really been helping me with my business planning.
I like the traning and eduaction.
everything
ability to get my mls services as a secondary member
Very polite over phone and knowledgeable I get results
Quick and helpful response
Easy to access online Sentrilock for remote availability.
Very professional, great classes. Really miss the Realtor store, though.
MORE is and has been solely concerned with MORE.
The needs of the leadership are consistently put ahead of the needs of membership.
Training is almost a joke. If you call you will wait on hold listening to a message about how important the members are to MORE.
Really nobody that I know believes that. This association is a Dinosaur waiting to die or go extinct.
It no longer serves a need or purpose. Take money from the wiorking members and spend it often foolishly.
Ah... Think I'll just talk to my cat. At least she'll purr & pretend to care!
Bit enough classes locally...and prices rising.
Accuracy
Communicated well, online webinars are most helpful (along with class notes when available).
All that you do is in the best interst of the REALTORS.
Get pricing under control.
Good communication, training
Member friendly webdite
Should be more affordable
All the resources offered and the service is great when I have questions.
It's comprehensive / all inclusive!
You always know the answer to my questions!
The fees
We are provided with a full complement of tools, a wide array of educational choices, and a knowledgeable staff.
I have been seeing lately that members who are not close to Downers Grove are second class members. I went to the Arlington Heights office one day to resolve a Sentrilock lockbox problem and to my extreme disappointment found out the office closes during the lunch hour. I haven't had a convenient time occur since then in my schedule to go back. It is certainly much closer than going to Downers Grove, but still takes time from my schedule unless I am going in that direction anyway. I have attended many classes there and found staff there checking people in and monitoring the programs which took place during the lunch hour. I had no reason to suspect that the office was not open at that time when there were no classes that day.
I used to volunteer for years on committees and the board and don't even feel acknowledged or welcomed any more. We are all strangers now and I see fewer and fewer people willing to be involved, or perhaps there are fewer people who are accepted to be involved.
Everything!
Apparently the billing screen online can mislead agents into paying the wrong fee. On September 8th I logged in to pay my dues. I saw that the Dec dues where already there so I proceeded to pay both and unfortunately paid next years dues only. As a result of those dues being there so much in advance I incurred disconnection and a late fee. I am sure I am not the only one this has happen to. Please see for yourself how this is something that can be improved . MY ID is 922222