- Phone: 630.324.8400
- Visit Website
based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After receiving a $100 fine for missing the deadline for the NAR Realtor Certification and the way it was handled I have a low opinion of the organization's care for the needs of its members. I saw no warning a fine, and frankly as a one man operation I am inundated with e-mails and quite inadvertently missed that deadline due to that volume of e-mail to prioritize. E-mail on and of itself is a very undependable way to communicate important things like this.
Information, awesome staff, great programs, ease of getting what i need.
I never recieved my Last bill for October.
You have a monopoly on realtors in the area, so really doesn't matter what I rate.
Training
-
Very professional, reliable and provide us with the best tools to perform our jobs to the max.
I'm not happy about the raised dues to $195 twice a year! Dont we have a say as to whether or not we want features added such as Homesnap? Especially since it raised the price of membership another $40 p/yr for each member.
Always quick answers to your questions.
online payment and the reminder emails
The ease of everything
articles on current trends
Well run, strategically oriented
Communications are non-descriptive if I get them at all - usually end up in junk mail, then fines, when a simple phone call reminder would do.
Efficient and a great resource!
Well organized & courteous
Continually updating internet & social media services for the Realtors & clients
Many things to list that include, Friendly helpful staff, education offerings, and fun events!
Live people on the phone
Not enough free resources/webinars/courses for new agents. Not impressed.
The ease of using the computer and finding all of the information. Plus, when ever I have had a question, I am connected with a live person to speak with... I really appreciate that.
Too expensive
Fees are very high. Having had gone through the hassle of no one day codes.
Prompt response time.
Quick accessibility. I can always get an answer quickly.
always efficient knowledgeable staff
As an agent, I'm tired of our dues going up. I would like to see surveys asking us about our input on fees that are mandatory or voluntary. I just paid my MLS Dues that went up $25 for what? Next, I have to pay my annual Association dues that also went up.
I feel I'm not getting any more out of my association.
I was able to get the information I needed. I was trying to complete a form and kept getting an error message
They are always polite and helpful when you call
Very user friendly. Quick email receipt.