Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 1, 2016 — Rated 9 out of 10 by T.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Questions are answered quickly and the correct person of whom to ask those questions to is easily found.

Report a concern   October 1, 2016 — Rated 4 out of 10 by L.D.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

There is no other option....why would I have to RECOMMEND you to other Realtors?

Report a concern   October 1, 2016 — Rated 2 out of 10 by V.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You continue to go up on fees, but not service. In the pass you harass us for donating when paying fees, now you've simply added it to our fees. You have no idea how much work we have to do to get to the closing table, how many obstacles we have to overcome, how many miles we have to travel or expenses we have to pay especially for the Realtor whose client base is in the under $200,000 base. All you care about is raising fees to cover your expenses for work that is not directly helping us. Perhaps the Realtor with the million dollar clientele is not squeezed - but I am. I am not happy that all your fees have gone up.

Report a concern   October 1, 2016 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the free videos that are on the website.

Report a concern   October 1, 2016 — Rated 9 out of 10 by T.R. Mainstreet Organization of Realtors®
What do you like about our association services?

commitment follow-up you are the BEST Thanks

Report a concern   October 1, 2016 — Rated 10 out of 10 by C.E.R. Mainstreet Organization of Realtors®
What do you like about our association services?

I have called w/questions RE: emails to clients, friends and Rotherham situations and each and every time the kindest people seem to just be waiting to assist !

Report a concern   September 30, 2016 — Rated 9 out of 10 by S.B. Mainstreet Organization of Realtors®
What do you like about our association services?

ease of use, value, and availability

Report a concern   September 30, 2016 — Rated 5 out of 10 by L.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Need better hours to accommodate all Realtors and not just Banker hours

Report a concern   September 30, 2016 — Rated 6 out of 10 by A.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I think the fees are just a little high, I don't do this full time so its expensive to maintain, not sure what other business charges this much just to keep access. Its crazy, you should take into consideration all the other fees we have to pay. The training class was very "new agent" focused. I have been and agent for 10 years and didn't need to be there. I had to take off of work, it should be optional or only for truly new agents. I had talked with someone there and explained my situation but they said I still had to, well If that's the case then make it relevant to my level too. Very basic info is not helpful.

Report a concern   September 30, 2016 — Rated 10 out of 10 by G.L. Mainstreet Organization of Realtors®
What do you like about our association services?

I always find the staff to be very helpful and knowledgeable !

Report a concern   September 30, 2016 — Rated 10 out of 10 by L.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick Response Time. Did not have to wait for a call back or stay on the line forever

Report a concern   September 30, 2016 — Rated 9 out of 10 by J.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Services are good but getting too expensive.

Report a concern   September 30, 2016 — Rated 10 out of 10 by P.G. Mainstreet Organization of Realtors®
What do you like about our association services?

The only time i have interacted with your organization is when I needed help paying my dues so I can not comment

Report a concern   September 30, 2016 — Rated 10 out of 10 by Marisha Spero Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful and professional.

Report a concern   September 30, 2016 — Rated 0 out of 10 by P.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You are always trying to take our benefits away or fine us or let for sale by owners use our the MLS. I am still waiting for confirmation that you charged my $195 so that you do not shut me down on Oct 3

Report a concern   September 30, 2016 — Rated 10 out of 10 by S.N. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the personal tutorials they do for our office on new products that are available.

Report a concern   September 30, 2016 — Rated 10 out of 10 by J.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is very helpful.

Report a concern   September 30, 2016 — Rated 9 out of 10 by G.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Tools and communication.

Report a concern   September 30, 2016 — Rated 10 out of 10 by J.Z. Mainstreet Organization of Realtors®
What do you like about our association services?

How cast the services are

Report a concern   September 30, 2016 — Rated 5 out of 10 by R.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I did not get an email notifying me that the dues needed to be paid.

Report a concern   September 30, 2016 — Rated 10 out of 10 by W.S. Mainstreet Organization of Realtors®
What do you like about our association services?

professionalism, high quality standards, providing information and tools to help the Realtors advance

Report a concern   September 30, 2016 — Rated 5 out of 10 by S.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I left a message over the weekend and did not receive a call back.

Report a concern   September 30, 2016 — Rated 10 out of 10 by G.B. Mainstreet Organization of Realtors®
What do you like about our association services?

MORE has been my association since 1989

Report a concern   September 30, 2016 — Rated 6 out of 10 by S.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

All forms should be able to get straight from mred. Should not have to go looking for it!

Report a concern   September 30, 2016 — Rated 5 out of 10 by D.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

It is not that you have disappointed me. I can't imagine a circumstance where I would recommend Mainstreet. It is a given isn't it? As far as I know you are our only choice. One thing about the entire industry I would comment on is that everyone is offering similar services to us, similar contact management programs, search programs, etc. To learn them all and to pick the one we care to use is so time consuming it is unimagineable. And all the services want us to pay them. It would be good if we had one service that supplied all. Many of the upgrades we receive take more time to learn than the return on value we get. The industry on line is almost out of control. I also wish that our listings were "ours" not given to trulia, zillow, etc. Who then market them back to us or sell them to someone else. I fell all of this is out of control.

Report a concern   September 30, 2016 — Rated 10 out of 10 by N.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Provides everything you need in one location.

Report a concern   September 30, 2016 — Rated 10 out of 10 by D.A.G. Mainstreet Organization of Realtors®
What do you like about our association services?

I ask a question, I get an answer. That is very important. No one says, I have to look it up, & I'll get back to you.

Report a concern   September 30, 2016 — Rated 9 out of 10 by K.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Offering all updated information

Report a concern   September 30, 2016 — Rated 8 out of 10 by A.H. Mainstreet Organization of Realtors®
What could we do to improve?

Have more classes in Libertyville

Report a concern   September 30, 2016 — Rated 2 out of 10 by L.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Zero benefits to being a member if you have to work full time to make ends meet. All you do is ask for money, then give it to politicians. If I want to make any political contributions, I would choose them myself.


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