- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lynn Madison. She is a GREAT instructor. Thank you for asking!
Customer service has been good!!!! Everybody has been very responsive. Thanks
Super friendly and helpful!
Great prompt professional friendly service.
Service. When in doubt or in need of assistance they are always kind & helpful.
The bestest!
Easy to reach. Offers many continuing education services.
Always receive a response to questions quickly. Great training classes.
Mainstreet is extremely helpful and offers tons of Real Estate enhancement. As a member for 23 years I have always relied on Mainstreet. Great !!!
I enjoy the educational opportunities and the events designed to bring Realtors together. Mainstreet keeps us all connected with the latest tools, trends, and technology.
Not all of them have the right answers all the time, but they try.
I like that they have many C.E. classes that are live-streamed. It makes it easy for the members.
Always available for questions help and advice
Very knowledgeable and responsive
Quick response times to inquiries.
Leadership and management keep us informed of market trends and industry information.
Training has been made available and easy, especially during covid-19
Always addressing questions and issues of Realtors promptly.
The classes offered.
Easy reach and efficient
Athens are efficient and ready to help.
Extremely friendly, professional, attentive and knowledgeable.
Easy to work with and always ready to help thanks
We can no longer access Sentri boxes if we don't have a $1000 phone. Agents are not intelligent enough to set up one day codes themselves or give access to showing systems. Makes showing homes with bluetooth sentri boxes very difficult
Reinstating my membership was a breeze! Thank you
Supportive, innovative with a helpful staff.
The training is available to me to develop and improve skills. You aren’t forced into anything. You develop at your own pace and eagerness to learn.
I recently was discussing post licensing training with another new agent. I loved Mainstreet's classes but her association was only charging $269 for the same requirement.
Very efficient and professional with any concerns I may have. Listened to my questions and addressed them in a timely fashion.
The classes and bringing outside vendors in to speak (before COVID of course) MRED training at the Association is good also. While we've been ZOOMED to death I think we'll appreciate being able to get back at the Association; I for one learn better in person.
One thing I would suggest is to promote the web site more. There's Agents at my office were not aware of the site; also once on the site it was hard for me to find the ON DEMAND portion. I do like the chat feature I think that is helpful. But I think we need to tell the agents more about the web site, as once on there it is packed full of information.
Kathy Repsis
Your Customer Service
The events they offer