- Phone: 630.324.8400
- Visit Website
based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
I wish the municipalities that have requirements like presale inspections would be concern about health and safety only and not be picking on details that are irrelevant. Many times I see about 50 bullet points on the inspection reports like cracked tiles - hole in drywall - bathtub shall be re-caulked etc. Also I am absolutely no supporter of the municipalities having rental ordinances and charging extra money for presale inspections and registrating properties as rentals for a fee - this is in my opinion another fee that goes to municipalities for what? Extra revenue? Are they jealous of investors renting out their properties and pressing them to get money from them? So unfair - everyone shall be treated the same and I believe we are failing to protect that interest of each owner. I feel that investors are being punished for owning rental properties thus many times the rental properties are being maintained better than owner occupied properties yet investors have to pay municipalities extra for owning their rentals and being picked on (perhaps thus municipalities smell money from investors)...find it discriminating. Municipalities can run their own rentals and built their own investment properties and not to punish the investors for doing so. We see so many restrictions out there yet fail to protect the investors that are part of the municipality. The investor pays higher real estate taxes - still responsible for paying all of the bills associated with the property even if the tenant does not pay and yet gets punished to pay extra registration fees and have to do annual rental inspections where the municipality normally will find new items each year. And when the tenant fails to pay the rent - no help whatsoever from the municipality nor courts - more fees that investor is facing. I find this unacceptable and not understanding what right the municipality has to collect these extra fees and access to someone elses property if there is nothing illegal going on.
Other thing that is concerning to me is how can we fight the legal system about our real estate taxes especially in Cook County suburbs sky rocketing??? This is absolutely ridiculous and I feel nobody is concern. Well I am....how come my real estate taxes are higher than my mortgage payment? How come they raised by 25% from last year and lowering them is pretty much impossible since everybody elses went high. I find it very concerning - the assessed value is higher than what we sell for. Everybody's annual salary and benefits go higher yet for us self-employed people it is not - not talking about health insurance (no benefits and every year it goes up).
Another issue that I frequently come across is that the municipalities are taking huge advantage of overcharging the bank owned properties...they will place liens - extra fines - weekly grass cuts on bank owned properties just because they can. I have seen it and I have dealt with them and cannot believe how can they get away with it. Settlement charges of $25K plus for what? Grass cuts that the bank did not do thus the previous owner failed to cut their own grass (bank not being in possession yet) - or fines for decoration that is not seasonal (previous owner) - trash left in front of the property or in the backyard - overgrown bushes...everything by the previous owner where the bank could not do anything not even had any knowledge of such. How can they get away with it but I guess it is a bank - nobody cares, right? Well I do - everybody shall be treated equally and unfortunately we are NOT....banks will pay/ municipalities know that and that is the reason why they do it. So wrong and they we - regular tax payers end up paying for all this fun. Just so wrong and very disappointing!
I would really like to see our association to fight agains:
1) Rental Ordinance (I do not see any positives there - why investors have to pay fee to be able to rent out their own residence)
2) Presale inspections shall be health and safety only (50 bullet points inspection with $20K escrow amount is absolutely ridicoulous)
3) Real Estate Taxes sky rocketing (unable to afford to pay)
4) Municipalities overcharging bank owned properties just because they can get away with it
Not Enough Activities, Training, and Events to Get Realtors Involved with Current Content, Issues, Trends and Changes Needed in Real Estate as the Chicago Association of Realtors.
Mainstreet has to keep up with the changes in the Real Estate Community, Diversity and Inclusion of All from all the suburbs.
Very happy with the prompt service! It is much appreciated!
I feel that the support is very helpful, you keep members informed with correspondence and emails. It is nice to know you send reminders on amounts upcoming that are due to help members avoid late charges and service interruption.
I seems to save us money on the dues so we have more money to use in our business to be able to get homes closed.
Very helpful!
I always have great service and great help from Main Street.
Everyone there is very kind And helpful they know all the rules.
Great and very supportive organization for realtors.
Thank you,
Besa
Its confusing with the different boards and what are the benefits. Some in my area are in a different board
Mainstreet always provide me with excellent, professional help!
Everything ! The quick response time, the respect of the agent and the knowledge they depart.
It is a service orientated association that is truly there to service their members in a very knowledgeable and polite manner.
I wish other service agencies were as good as this one.
Very quick and helpful. Thank you.
Everything, I like the tools you provide, the education and the number of classes available. I also like the support of new agents. Jump start is great!!!
Always answer questions quickly and courteously!
Whenever I call for assistance, I always get a very welcoming individual who is ready to help. The solution is always satisfactory
More classes online and I can't stand that coffee creamer and sugar you put out. Please, invest in cream and sugar
I like being able to call speak to a real live person and get answers to the question I have. Sentrilock is great too.
leadership
The website looks too busy to find the stuff we want...
They are very helpful and polite.
Great service and great folks to work with.
Five reasons.
1. We've only been at Real Estate for five years and there must be more back story as to why Realtors in Illinois have ceded so much ground to the lawyers. Ms. Madison was helpful in understanding quite a bit. Other instructors and people with years more experience have helped me understand too. It sounds like our lobbying was no as effective and the lawyers lobby with the legislature. I'd support more if it lead to more influence in Springfield.
2. Realist was far more effective than Remine. Remine is not as intuitive and far less useful.
3. Data downloads are too restrictive, 3000 records is simply not enough for me.
4. Integration of data sharing with other MLS's nationwide would be useful.
5. Allowing MLS fees by brokerages is misleading since there are no MLS fees. Truth in advertising.
You provided a link to the Mainstreet site to pay our bills but then once on the page you couldn't find where to pay.
It is not intuitive to page down when you're told to "log in here" and expect to find the pay site...
Outstanding................... Great personalized service.
Always has serviced my needs well!
Help desk.
VERY SATISFIED
I use the services infrequently but when I do I always get fast and good service.
The website is easy to use