- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy of the web site
I have been part of this association for 22 years, and I have always found them to be professional, courteous, friendly, and very responsive to my needs.
Lots of education, good teachers, easy access to forms, helpful customer service, easy to navigate website, helpful tools, keeps me on top of my game. Thank you!
Very helpful & quick to respond! Thank you!
Much too high of dues for not a lot. I realize you have many classes, but other than that, I don't really see how my money is being spent. For heaven's sake, you can't even pay an invoice without having to call in to the office to get directions. Hire a good programmer and fix that portion, if nothing else! She said everyone calls in because they can't figure it out!
Educational opportunities are always ongoing!
Helpful, pleasant, don't keep folks on hold very long. Great staff!
Been a Realtor since 1994 and never had a problem. Great site and easy to use
The support and the customer service is beyond excellent.
Great association. Very reliable and responsive.
Too expensive
We need an app!
I like the ce courses and facility
The dedication of the staff and volunteers to the success of our members!
Revise and update your forms, other boards have more and improved forms for their members.
Find a new legal advisor, Lori T is sorely missed.
The mls is great but there must be a way to integrate crm info so all my prospects are synced and I don’t have to re-enter contact info every time I find a new listing to send out or write a contract.
Ive always had a good experience from replacing ID cards to taking classes at the Association.
Everyone has always been friendly and helpful.
The personnel who answer the phone lack any warmth or care for the caller. They tend to be very curt as if they don't have time to deal with my question. I did not get the correct information when I called. I checked with my broker and she got a different answer when she called. Don't your employees consider the members as customers who need to be properly treated?
Always helpful….always updating. Thank you!
Very expensive fees with limited tools. Other MLS options provide more for the fees you charge.
Excellent Customer Service & CE
Knowledgeable people, willing to help
Always very helpful and patient with any questions.
Abundant help and quick responses on the multiple contact options.
easy!
Everyone is always very helpful, especially as a newer agent, it's easy to get overwhelmed. I appreciate everyone's kindness.
Always striving to help their members. Lots of trainings available. Sense of appreciating the members.
Newer tech more data!
Serves its Realtors well
Caring and all question are answered