based on 21441 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Whenever I call for assistance the staff is always professional and answers my questions and solves my issues.
Thank you
Everyone is extremely nice, helpful and knowledgeable!!
Always get great guidance on the help line
I have been a Realtor for many, many years and feel that I did not get the assistance that I should have received from the Assosiation. There were times that I called for information and could not get my questions answered due to lack of personnel or lack of knowledge..
Also, the fact that a Realtor reporting another Realtor for a violation would have the burdon financially to have it heard.
Also, the dues were too high for the service received.
The quick response to my questions. Thank you
response time
Value and responsiveness
When I havs needed help with a client situation I received more help from RAR than my own association! They were much mote available ans more willing to help
Ease of communication.
Quick response, knowledge, and availability for members.
Call if you want to talk about it
The best training and support
Everything
The care & concern for our Success.
Everyone is always very helpful and professional.
Great staff. Efficient and professional. I love MORE.
Great services and outstanding staff!
If I have questions I call someone responds to my questions in a very helpful way if i don't understand they find a way to explain the situation so I do understand.
Thank you
Super disappointing
The availability of online education.
Good people and service
Help Desk.
Always very polite, friendly and helpful.
Mainstreet is easy to navigate. Techs are knowledgeable. However, as a new agent, the fees are heafty and the schedule in which they are due is overwhelming. I started in August, fees were prorated. Then, to turn around & pay more in September made me feel defeated before I even began.
Very Resposive
Every time I ask a question, there is never an instance when it was not answered to my satisfaction. They know what they are doing and are here to us succeed.
Every time I have call in the last 2 years, no one answers the phone, and the feature to tal to some one on the website shows no one available.
Your fees are unreasonable. Heartland doesn’t charge the same
Ease of use of programs and family-like friendliness of all one comes in cotact.
Variety of training that’s available