Customer Testimonials
Friendly and quick turnaround on a flat fix!
Good selection … very helpful service.
Super very fast shipping, item as expected, definitely will keep doing business!
Owner Dan is very knowledgeable and quite helpful. High level of technical expertise. Nice selection of accessories available. Small shop but good selection of mostly Trek branded bicycles for all ages and abilities. What they don’t have, they can get. Been going there for many years. Recommended.
Friendly and helpful staff. Great variety of accessories
Great service. They're not full of themselves like city (Bos/Cam/Somerville) shops can be. Definitely the first place I'll think of for tuning and repairs.
People working there are very nice.
Convenience, helpfulness
I appreciate the time you spend providing helpful tips regarding my bike, and its operation..and your offer to bring my bike in to show me the correct procedures..
The best
First name removed is always knowledgeable, patient and extremely helpful!
The owner is very helpful and a wealth of information.
I had to replace the tires and tubes for a bike, and the staff was super helpful with the items needed and instructions. One of the the tubes ended up being defective, and they replaced it and even installed it to make sure the replacement wasn't defective.
Great people :)
Repaired the bike beautifully! I couldn’t have been happier with the service! Thank you very much!
Really helpful, super friendly, great people :)
Nate was very helpful in fitting my boys with their helmets. He was patient and thorough. We’ve had great experience with customer service and will continue coming back for al our cycle needs.
Service and price was great. Walked in and was helped immediately and went above and beyond teaching me new things about my bike and accessories! Thanks!
Quick and thorough. With a smile!
Friendly, prompt service.
The staff
Knowledgeable & very helpful
Knowledgeable attentive service.
Honest & knowledgeable staff, Great service.
Timeliness and thoroughness
Great people. Great service. Will return!
Great staff and always very helpful!
Best bike service on the North Shore!!
My brake pads were squealin' like they were about to become bacon. The young professional who help me this Sat most likely heard my bike comin'. I only intended to make a quick pit stop to purchase fresh brake pads and solve the problem later myself. $68 and change later I can hit the brakes with confidence and without cringing. I didn't explicitly ask for him to clean and replace the brakes he just did it, and he did it attentively and knowledgably. If I had a better memory I would include the kids name since he deserves all praise that comes his way. Not only did he greet me and help out out politely and promptly, but, during what looked to me like a pretty busy Sat, he did the same for every other customer who came in. Your shop in Marblehead is fantastic and hires like him are precisely why. Good hire, good kid, great experience. Thank you!
The service was great! I came in for a bike rack, I was helped with selecting one which was on sale, then it was assembled for me and put on my car at no charge.
I’m really happy !