Customer Testimonials
I had to replace the tires and tubes for a bike, and the staff was super helpful with the items needed and instructions. One of the the tubes ended up being defective, and they replaced it and even installed it to make sure the replacement wasn't defective.
Great people :)
Repaired the bike beautifully! I couldn’t have been happier with the service! Thank you very much!
Really helpful, super friendly, great people :)
Nate was very helpful in fitting my boys with their helmets. He was patient and thorough. We’ve had great experience with customer service and will continue coming back for al our cycle needs.
Service and price was great. Walked in and was helped immediately and went above and beyond teaching me new things about my bike and accessories! Thanks!
Quick and thorough. With a smile!
Friendly, prompt service.
The staff
Knowledgeable & very helpful
Knowledgeable attentive service.
Honest & knowledgeable staff, Great service.
Timeliness and thoroughness
Great people. Great service. Will return!
Great staff and always very helpful!
Best bike service on the North Shore!!
My brake pads were squealin' like they were about to become bacon. The young professional who help me this Sat most likely heard my bike comin'. I only intended to make a quick pit stop to purchase fresh brake pads and solve the problem later myself. $68 and change later I can hit the brakes with confidence and without cringing. I didn't explicitly ask for him to clean and replace the brakes he just did it, and he did it attentively and knowledgably. If I had a better memory I would include the kids name since he deserves all praise that comes his way. Not only did he greet me and help out out politely and promptly, but, during what looked to me like a pretty busy Sat, he did the same for every other customer who came in. Your shop in Marblehead is fantastic and hires like him are precisely why. Good hire, good kid, great experience. Thank you!
Excellent customer support
Convenient and lots of bike accessories
Knowledge, helpfulness and friendliness of the staff.
Very professional and knowledgeable staff. Very timely with the repair. Great experience! I will definitely come back!
Professional, expert advice and work. I wouldn't take my bicycle anywhere else...
The staff at Marblehead Cycle are knowledgeable and interested in making my cycling experience better, rather than just selling me stuff.
Attentive and knowledgeable!
Very quick shipping out my new rim
Everyone at Marblehead Cycle is helpful, friendly and knowledgeable.
Highly responsive, personal approach to service
Your service is excellent.
Service, helpfulness and knowledgeable
The owner is very helpful and a wealth of information.