Customer Testimonials
Great service! Very friendly and extremely knowledgeable.
Personal attention and great service.
Attentive service. Quick turnaround
The staff was so helpful and friendly. They answered all of my questions about which bike to choose for my son. I’ll definitely be back soon, thank you!
Friendly, attentive and professional!
Convenience, knowledge and candor.
Thank you for making my in-store pickup experience amazing! As a novice mountain biker, having a "tour" of my new bike helped me feel much more comfortable. It was a pleasure to meet and talk with the owner Dan Shuman. Highly recommend!
Very helpful staff. Had record of our previous purchase which made replacing tire easy!
friendly, human, skilled, local
Always very professional with great service.
Very personal service and thorough, well advised, repair
Had the bike that I was looking for. Jennifer was very helpful and friendly, and knowledgeable. Jorge was nice as well, when he gave me the bike to take home, the same day.
speedy shipping!
I’ve been a patron of yours for decades. Always receive excellent service from professionals who know the business. Highly recommend!
Dan and his team are knowledgeable and very customer oriented.
Always a great experience with Dan and the folks at Marblehead Cycle!
Dan was great with returning, sending out the correct item, etc. Great communication also!
Thanks Dan.
Pleasant staff of this wonderful bike shop Which can help at any time and situation.
Been doing business with them for nearly 15 years. They are great!
Excellent service and workmanship. Of course we will be loyal customers.
Friendly and knowledgeable service. And they typically have exactly what I want or need
Cute bike engineers
VERY FRIENDY
Convenient, with knowledgeable and informative staff
Best shop in town!
MC staff give me great service because they take the time to understand my needs— whether for year-round commuting, amateurish at-home mechanic efforts, road or mountain bike repairs/accessories (I use mnt bike to get around town)— and have the expertise to then give good, no-pressure advice and provide dependable repairs.
Great team with a small town service mentality
Great customer service
Fast service, well done!
Don and the team are the best. Local guys know the equipment and the customers