Customer Testimonials
Your staff was very pleasant, so helpful and very knowledgeable! They were very upbeat and it made our shopping experience very pleasant. We actually were talking later how great it is to go into a store and the staff are so nice and act like they actually love their job! Very refreshing! We will be a loyal customer and spread the word about your business! Great job!
Staff is always outstanding
Super helpful and efficient.
Great products and comminication
it was my first time visiting Marblehead Cycle. The location is convenient. The scheduling was easy, the customer service was great, and my bike is back to good working order. Thank you!
The employees
The availability and selection of products is excellent. I will in the future buy more products from your business. Thanks again
The person who helped us find a bike helmet has to be one of the kindest men I have met. He was so sweet and gentle with my daughter. She is 12 year old and walked out and said, "I love him." :). Such a great store. He was very informative.
Knowledgeable, friendly staff! Quick turn around time!
Great products and service!
Great job getting hard to find parts for my old bike.
Good
They always do a great job on tuning up my bike!
Excellent service at reasonable prices.
Thoughtful and helpful service! Thanks for figuring out the issue with my complicated SRAM shifting and getting me back on the road!
Everyone is very nice, helpful and knowledgeable.
Personal service. Taking the time with me to be sure I got the right bike
Knowledgeable, friendly and got me in and out quick.
Had a great experience. You helped us find the perfect helmet. Thank you.
You always meet my expectations.
Your staff if friendly and helpful. I’ve definitely recommended your shop to people
Knowledgeable and friendly staff! They kept me updated about the work needed on my bike and it is good as new!! I highly recommend Marblehead Cycle!
reasonable price
Thought everyone I worked with and spoke with at the shop was terrific and as helpful as any business I have been exposed to in recent years! Keep it up!
Excellent service
Service was great-I dealt with a different person when I bought my bike, called on status of my new bike, and when I picked it up. Everyone was extremely helpful and nice to work with.
I thought they were very easy to work with. When I told them I would take care of a couple things that were directly related to what they were going to do, they agree to that instead of not allowing me the choice. The labor cost was more than reasonable.
I think they are successful in part by working efficiently, doing the job right, good customer communications and treating customers correctly which will have them coming back again and again.
Dan was a big help explaining about cassettes and cranks for touring. Will see him for my next bike.
Great service. Great understanding of the products
The staff there was very helpful and friendly.