Marblehead & Salem Cycle
25 Bessom Street
Marblehead
MA 01945
United States

Customer Testimonials

Report a concern   October 6, 2025 — Rated 10 out of 10 by P.C. Marblehead Cycle
What do you like about our products and services?

Great staff that gets to know you and understand your needs to match you to appropriate options

Report a concern   October 5, 2025 — Rated 10 out of 10 by B.A. Marblehead Cycle
What do you like about our products and services?

They were very kind and showing me how to use my bicycle as well as helping me to pick the right bells and whistles to go along with the bike for added safety

Report a concern   October 4, 2025 — Rated 10 out of 10 by R.S. Marblehead Cycle
What do you like about our products and services?

Excellent service and expertise!

Report a concern   September 28, 2025 — Rated 10 out of 10 by W.L. Marblehead Cycle
What do you like about our products and services?

Good service. Good communication.

Report a concern   September 28, 2025 — Rated 10 out of 10 by S.E. Marblehead Cycle
What do you like about our products and services?

great stuff!

Report a concern   September 28, 2025 — Rated 9 out of 10 by J.R. Marblehead Cycle
What do you like about our products and services?

I like the Trek company and the service is good

Report a concern   September 21, 2025 — Rated 10 out of 10 by P.J. Marblehead Cycle
What do you like about our products and services?

The guy and kid that helped me were so kind, knowledgeable and fast. We will def be back!!

Report a concern   September 16, 2025 — Rated 10 out of 10 by J.B. Marblehead Cycle
What do you like about our products and services?

Staff is always friendly, the work is good, and I simply love the culture there.

Report a concern   September 16, 2025 — Rated 10 out of 10 by D.S. Marblehead Cycle
What do you like about our products and services?

Fast, friendly, very informative, able to fix our problem on short notice!

Report a concern   September 16, 2025 — Rated 10 out of 10 by P.N. Marblehead Cycle
What do you like about our products and services?

The excellent service!

Report a concern   September 16, 2025 — Rated 10 out of 10 by D.G. Marblehead Cycle
What do you like about our products and services?

Very smooth process.
Ordered a Giant Trance x2 on a Tuesday and it was shipped and ready to be picked up on Friday.
Great shop, very friendly and helpful.

Report a concern   September 16, 2025 — Rated 10 out of 10 by K.F. Marblehead Cycle
What do you like about our products and services?

Helpful friendly service

Report a concern   September 14, 2025 — Rated 10 out of 10 by R.P. Marblehead Cycle
What do you like about our products and services?

Dan explained a lot about all the features of the new bike.

Report a concern   August 29, 2025 — Rated 10 out of 10 by J.T. Marblehead Cycle
What do you like about our products and services?

Convenience and technical expertise

Report a concern   August 24, 2025 — Rated 10 out of 10 by M.P. Marblehead Cycle
What do you like about our products and services?

Great shop, been working with Dan for 30 years, excellent service and advice!

Report a concern   August 22, 2025 — Rated 10 out of 10 by J.V. Marblehead Cycle
What do you like about our products and services?

Very professional and punctual

Report a concern   August 19, 2025 — Rated 10 out of 10 by C.R. Marblehead Cycle
What do you like about our products and services?

Wonderful experience, thanks for servicing my bike

Report a concern   August 10, 2025 — Rated 10 out of 10 by F.L. Marblehead Cycle
What do you like about our products and services?

Knowledgeable and professional.

Report a concern   August 9, 2025 — Rated 10 out of 10 by J.U. Marblehead Cycle
What do you like about our products and services?

Great and quick service.

Report a concern   August 9, 2025 — Rated 10 out of 10 by M.S. Marblehead Cycle
What do you like about our products and services?

Fast efficient friendly service team.

Report a concern   August 8, 2025 — Rated 10 out of 10 by P.N. Marblehead Cycle
What do you like about our products and services?

Fast, friendly, efficient, and thorough

Report a concern   August 8, 2025 — Rated 10 out of 10 by M.S. Marblehead Cycle
What do you like about our products and services?

I particularly appreciate the store's interest in me, along with their quick response. In addition, I like the way they present me with alternatives; that's a huge plus!

Report a concern   August 3, 2025 — Rated 10 out of 10 by S.G. Marblehead Cycle
What do you like about our products and services?

Timely and caring!

Report a concern   August 3, 2025 — Rated 9 out of 10 by D.T. Marblehead Cycle
What do you like about our products and services?

You’re close to my home. Dan pick my bike up. That’s really valuable to me.

Report a concern   August 3, 2025 — Rated 10 out of 10 by M.M. Marblehead Cycle
What do you like about our products and services?

Fast, professional

Report a concern   July 29, 2025 — Rated 10 out of 10 by L.B. Marblehead Cycle
What do you like about our products and services?

Knowledgeable and friendly staff

Report a concern   July 29, 2025 — Rated 10 out of 10 by M.M. Marblehead Cycle
What do you like about our products and services?

The crew over at Marblehead Cycle are very knowledgeable and friendly. They were able to help me out with an emergency flat tire in a timely manner this past weekend.

Report a concern   July 28, 2025 — Rated 10 out of 10 by D.L. Marblehead Cycle
What do you like about our products and services?

My bike was ready in a couple of hours and it rides like new.

Report a concern   July 28, 2025 — Rated 10 out of 10 by J.S. Marblehead Cycle
What do you like about our products and services?

Excellent work! My rusty Giant Escape started slipping when on an incline and the derelleur was mighty rusty. A new chain and cassette solved the problem. Rides like a brand new bike despite its more than 15,000 miles.

Report a concern   July 27, 2025 — Rated 10 out of 10 by M.C. Marblehead Cycle
What do you like about our products and services?

Your Team are amazing and their customer service is outstanding


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