Customer Testimonials
They were very kind and showing me how to use my bicycle as well as helping me to pick the right bells and whistles to go along with the bike for added safety
Excellent service and expertise!
Good service. Good communication.
great stuff!
I like the Trek company and the service is good
The guy and kid that helped me were so kind, knowledgeable and fast. We will def be back!!
Staff is always friendly, the work is good, and I simply love the culture there.
Fast, friendly, very informative, able to fix our problem on short notice!
The excellent service!
Very smooth process.
Ordered a Giant Trance x2 on a Tuesday and it was shipped and ready to be picked up on Friday.
Great shop, very friendly and helpful.
Helpful friendly service
Dan explained a lot about all the features of the new bike.
Convenience and technical expertise
Great shop, been working with Dan for 30 years, excellent service and advice!
Very professional and punctual
Wonderful experience, thanks for servicing my bike
Knowledgeable and professional.
Great and quick service.
Fast efficient friendly service team.
Fast, friendly, efficient, and thorough
I particularly appreciate the store's interest in me, along with their quick response. In addition, I like the way they present me with alternatives; that's a huge plus!
Timely and caring!
You’re close to my home. Dan pick my bike up. That’s really valuable to me.
Fast, professional
Knowledgeable and friendly staff
The crew over at Marblehead Cycle are very knowledgeable and friendly. They were able to help me out with an emergency flat tire in a timely manner this past weekend.
My bike was ready in a couple of hours and it rides like new.
Excellent work! My rusty Giant Escape started slipping when on an incline and the derelleur was mighty rusty. A new chain and cassette solved the problem. Rides like a brand new bike despite its more than 15,000 miles.
Your Team are amazing and their customer service is outstanding

Great staff that gets to know you and understand your needs to match you to appropriate options