Customer Testimonials
The person who helped us find a bike helmet has to be one of the kindest men I have met. He was so sweet and gentle with my daughter. She is 12 year old and walked out and said, "I love him." :). Such a great store. He was very informative.
Knowledgeable, friendly staff! Quick turn around time!
Great products and service!
Great job getting hard to find parts for my old bike.
Good
They always do a great job on tuning up my bike!
Excellent service at reasonable prices.
Thoughtful and helpful service! Thanks for figuring out the issue with my complicated SRAM shifting and getting me back on the road!
Everyone is very nice, helpful and knowledgeable.
Personal service. Taking the time with me to be sure I got the right bike
Knowledgeable, friendly and got me in and out quick.
Had a great experience. You helped us find the perfect helmet. Thank you.
You always meet my expectations.
Your staff if friendly and helpful. I’ve definitely recommended your shop to people
Knowledgeable and friendly staff! They kept me updated about the work needed on my bike and it is good as new!! I highly recommend Marblehead Cycle!
reasonable price
Thought everyone I worked with and spoke with at the shop was terrific and as helpful as any business I have been exposed to in recent years! Keep it up!
Excellent service
Service was great-I dealt with a different person when I bought my bike, called on status of my new bike, and when I picked it up. Everyone was extremely helpful and nice to work with.
I thought they were very easy to work with. When I told them I would take care of a couple things that were directly related to what they were going to do, they agree to that instead of not allowing me the choice. The labor cost was more than reasonable.
I think they are successful in part by working efficiently, doing the job right, good customer communications and treating customers correctly which will have them coming back again and again.
Dan was a big help explaining about cassettes and cranks for touring. Will see him for my next bike.
Great service. Great understanding of the products
On both of my visits the entire staff was very helpful and friendly going above and beyond to help me find the parts I needed. On my second trip, I believe the man’s name was Frank, even took the time to pull up google maps on his computer and show me some cool trails to check out. Excellent customer service!!
Staff listens and is attentive.
Staff was friendly on the phone and in person
Was flexible for my schedule
Great service!
Your customer service - friendly, helpful, thoughtful, the work quality, and the reasonable cost for tuneup.
Service was wonderful!
Quick and superlative fix of my flat!
Always ready to fix / repair any bike we bring in. Have just purchased at least our 3rd or 4th bike. Great courteous and knowledgeable staff.
The availability and selection of products is excellent. I will in the future buy more products from your business. Thanks again