Guest Testimonials

I love the Parking Spot. I like the app. I like being able to prepay and get a discount. The drivers pick you up at your parking spot and they are so nice. They load and unload your bags. The shuttle from the airport back to the parking lot doesn't take too long to get to the airport and they drop you back off at your parking space. I will only park here from now on.

I tell so many people about you guys. Everything is fast, easy, efficient, and affordable!! Thank you for everything you do!

Everything! Convenience, price, courtesy, promptness...all awesome.

I've been coming to Parking Spot #1 for 21 years now and it's easy to drive to and park!
The drivers are great and I like that coming home they put the luggage in my car :)

Fast and friendly driver.

The parking area was organized, shuttles were quick and clean. Our car battery had died and they quickly responded with a jumper pack and we were on our way.

Good friendly staff. Shuttle drivers are very coureous and very helpful with our luggage

Efficient and quick

quick and easy check-in. handed my car + keys to valet and checked-out on my day back and was a very smooth transition. very friendly and prompt service

I love using The Parking Spot whenever I travel. Parking in a covered area AND shuttle service? Yes! Sign me up! Going to and coming from the airport is easy and the service is awesome. Everyone from the gate to delivery to my vehicle were TOP NOTCH and extremely friendly.

It's close to the airport, it's covered parking, there are many handicapped spots, and the shuttle is quick picking you up at your car and at the airport too,

I love the convenience and how quickly they pick you up and at your car. Everyone is so nice that works there as well.

Reasonable rates and very prompt efficient service!

Quick, convenient and courteous

Bus pickup at the terminal is key (inbound bus is always easy), if they are running on time and it's daylight hours the experience can be flawless. After hours the app tells you to call, my most recent trip (Nov. '25) had us at the terminal curb for pickup at 6:30a and the bus arrived (and actually waited for us because the driver had seen me wave him down), the pickup area was at the extreme end of the terminal, so some walking was necessary. Check in/out was easy with the app. and I had prepaid. Price beat my Uber roundtrip option easily by $60.

Quick P/U. Great Drivers

very efficient!

Great staff, good customer service, convenient, affordable, and always on time. Thank you!

It's the closest to the airport and provides reliable service.

I had a flat tire when I returned , a Gentleman by the name of Kareem Hammonds , greeted me at a time of distress , and Man I could not have been happier to meet this man. He lifted my spirits up at 9pm on a sunday evening after a weeks worth of traveling ...... Kareem Saved the Day and took a bad situation and got my tire fixed up and I was up and running. As a businessman , He is a Dream Employee and The Parking Spot is lucky to have him on there team ! THANK YOU MR KAREEM HAMMONDS !!!

Your shuttle drivers are excellent. I arrived very late on Sunday night and there was a gentleman training a new driver. He was so patient and thoughtful in his interactions. And all of your drivers are always very helpful.

Quick and easy

I love everything.

Secure lot
Fast transporation to and from Airport
Ability to reserve a spot in advance so there is no surprise
I never have to stand out in the weather waiting for the transporation.
And the discount offers that appear often.
Friendly transport drivers

Fast and easy service.

From the pick up in the parking lot to the airport drop off and pick up at the airport to the drop off back to the car was a great experience! My first driver she was very helpful! I cant remember names but she went way beyond expectations! I have used the parking spot 3 two times now and both were good.

Easy to use. Discount offers help me to choose your service. Good bus service and friendly drivers.

Quick service and easy drop-off service!

excellent drivers and timliness

Everything is always good at the parking spot. You’re always prompt and friendly and helpful, but I want to rave about the woman that picked us up and drove us back to our car after our trip was over from Florida. She asked us if we had a Snowbrush because it had unexpectedly snowed in Buffalo, and we didn’t. She got out and brushed our windows off for us.! I don’t know her name but she was a blonde woman probably in her 50s and it was on November 10 around 3:30 PM!! Outstanding service from her!!!

Everything was great.