Guest Testimonials

Quick and easy

You run an efficient service and yiur employees are nice & helpful. I had only parked there a few times years ago and recently returned. I tried to make a reservation for the November promotion price, but didnt get it because I didnt complete the last step. I reserved anyway, but maybe you could tweak this feature to make it more user friendly & less steps. Thank you for listening!

Price, the fact that I am taken directly to my car, and the frequency of shuttles.

Quick shuttle services and helpful drivers

Efficient, friendly

Most often the wait for a shuttle at the airport is minimal. Drivers are always pleasant.

Friendly staff, unfortunately this time on my return we had to wait a long time for shuttle to pick us up from airport. There was a long line of people waiting

So easy to use the service. Convenient location. Love that you never have to wait long to get a ride to the lot.

This was the first time we used it...I know about the vans from other times flying through the airport. I don't always drive and park.

Have used parking spot for many years

Easy to find. Did self parking this time and driver was good. I do prefer Valet which I booked for next month.

Prompt pick up. Courteous helpful staff. Easy access from 95. Safe.

Easy and quick parking.

Efficient, convenience, reliable friendly

Great professional service

Everything about the South facility is top-notch. Shuttle driver picks me up as soon as I'm done unloading, always very friendly, helpful, and polite. Very prompt pick-up from airport back to my car.

Fast and Friendly!

Very responsible service. Pickups are timely. Drivers are very courteous and helpful. Being able to reserve in advance is a great feature.

Always on time

Very easy and simple!

Very easy to drive in and out of the parking lot. Lots of employees available to help. Someone helped me drive in to scan my code, someone helped me and pointed me in the right direction to park, and my return driver, Aboldean, really went above and beyond in helping me follow him to the exit. The lady in the booth was very nice because I do not have a printer at home, so I couldn't show her the QR code.

Covered facility is great and the fast shuttle service to and from the airport.

Had a very good experience recently. One of your associates found a spot for me when you were just about full. She went over and above. I believe her name is Penny.

Shuttle was fairly quick to pick us up from the airport. Picking us up from our car to transport to the airport took about 20 min. standing out in the cold which wasn't so great.

Great drivers and parking was good!

Very convenient and easy to change your reservation even the day of. I had to change it multiple times during my trip home due to flight delays, there were no issues and the price never changed. When we arrived back at my car, I had a dead battery. I don't remember the 2 gentleman that helped me, sorry it was a hectic day, but they got my battery charged, jumped, and on the road. Not what I wanted to come home to, but they made it a pleasant experience.

Everything it was great

I like the convenience of the service.

ok

Very reliable and friendly service

The driver pulled up soon as we parked, helped with luggage, got us to the airport within minutes. When we got back to DFW the driver was right there very helpful and got us to our car with no problems. Will be using again when I have to travel