Guest Testimonials

Very friendly and helpful. Polite and easy going.

Very secure location with excellent friendly service! Thank you. We will definitely use your location again in the future.

Ease of getting into and out of LAX with the support of Parking Spot valets and shuttle drivers

Everyone we had interactions with on Apr 28 at 7:30-8am - lady and May 2 (Karl) were unbelievable kind and helpful. We have been here in previous years am will continue to use The Parking Spot!!

Convenient, affordable, friendly staff.

great

Great place to long term park. Reasonable price

i DO APPRECIATE THE CAT TOOK FOR OUR CAR

GREAT JOB!!!

One of my favorite things is the shuttle driver helps load your luggage from the car onto the shuttle then hands you a card with the location of your car. When you return you simply hand the card to the shuttle driver who takes you to your car and helps unload your luggage to your car. With my husband’s decreasing mobility I appreciate this more and more with each trip!

I recently traveled internationally and used this service to park my car near the airport. By the time I got back to AUS, I lost my physical ticket we receive to locate the space where we parked our car (and I didn’t know the app had a feature to take a virtual picture!). I rated the service a 10 because my driver was kind and awesome in reassuring me that we would find my vehicle. Thankfully I remembered the section my car was in and we found it! I also loved that you have water at check out. My children and I were tired and thirsty after a long trip and having water available was a great addition to my experience.

Easy to park, great shuttle service.

Location, convenience, and people.

I like that I can just scan the QR code and proceed to park and wait for the shuttle to come pick me up right in front of my vehicle. I love that leaving my car there while I'm away feels very safe to me

Good customer service and parking rates

Fairly priced, easy in and out, we have been parking at USA / Parking Spot since they opened.

Driver always waiting at parking lot, helps with bags.

Drivers are courteous, helpful with clients luggage, and do not ride around the lot for 20+ minutes before finally heading to airport. A tremendous improvement in all categories compared to 3-4 years ago!

Prompt and courteous service,
Drivers are helpful and informative.

The drivers are great! Love the pick up and drop at the vehicle as well as help with the luggage.

Excellent pick up and delivery. It’s always covered parking

Great location, quick and easy, in and out, great staff.

I like how convenient and reliable your service is

This past weekend I used this service for the first time and I had a great experience. The location is close to the airport, and paying in advance made the process super easy. Once we excited the airport, a shuttle was available to us up. Our driver, Vanessa was friendly, professional and extremely helpful. She drove in a safe manner, assisted me with my luggage and answered all of my questions. I will definitely use the service again and recommend it to others.

Rewards program

Good pickup to and from the airport

We so appreciate the kind employees. Those who check us in and especially the drivers. They are all so very helpful! We also appreciate the free water when departing as we are always thirsty after hiking through the airport terminal. Thank you for hiring quality employees who do such a good job!

The drivers are the best. Both arriving and leaving, so helpful all the time.

We have always had a great experience at the parking spot(Cheese Bus) as my kids call it. We never wait for a bus, drivers are always friendly and helpful.

EVERYTHING!

Cost is low, the arrivals and departure service is fast and dependable, but the main reason for this very successful service are the drivers/luggage haulers. They are uniformly wonderful and always smiling and positive.