Guest Testimonials

Convenience, speed and stress free

Parking was easy as well as going to and from airport

The process of making a reservation on the website is straightforward. Accessing the lot using a QR code on your phone is convenient. The drivers are helpful in assisting you with your luggage onto the shuttle and getting to the airport. The billing is transparent, and the rewards program is decent.

Always easy to make reservation. Pickup is easy and drop off is easier and checkout great.

I love the convenience of the Parking Spot 2. We always park there when we have to fly out of Atlanta. The drivers are always helpful and kind as well as the staff at the exit lane. I enjoy not having to stress out at the airport. I highly recommend Parking Spot 2.

I accidentally canceled my already paid reservation 2 days before going on vacation. I was able to email corporate and told them my situation and they did reinstate my reservation. Customer service was excellent!!!!

Well run business in Orlando.

Easy!

Ease, convenient, price, rewards. discounts

Your staff are always very friendly,.extremely prompt, and seem to get a thrill out of providing exceptional service.

Fast pickup, good location and price

Our vehicle was safe and secure while we traveled. Shuttle service was quick and easy. Will use your company again when we travel.

It was easy and fast. Wait times were minimal. The self checkin and out was clear to follow. Drivers were courteous and helpful with luggage.

A shuttle is readily available and helps with luggage. I love the fact that they pick us up at the car and pick us up again at the airport.

I LOVE that Parking Spot worked with me and an issue I had with my dates.
THANK YOU for going the extra mile to help me out of a situation that was beyond my control.
I've used this company since I moved to Ohio in 2004, and wouldn't park with anyone else!

Quick and easy.

We have had no problems with getting picked up in your lot or at airport.

Safe, reliable and convient.

The flight out: Parked my car, unloaded luggage, waited about 5 minutes for a pickup where the driver handled the luggage while I go on the bus. Delivered promptly to the terminal with a slip of paper to be used for when I arrived back.

The return: Went to shuttle pickup area of the airport, watched for the yellow and black bus which was clearly marked for either North or South parking areas. Flagged one down after about 5-10 minute wait. Driver again handled luggage while I entered bus. Handled slip of paper received when originally parking the car. From there I was delivered feet from my car and had luggage handed to me as I exited the bus.

Could not have been more simple and worry free.

Driver assistance, proximity to airport

That they drop you off at your car and help with your bags !!

They are super friendly and helpful. Always there when you need them and right next to the airport.

Very good experience at both ends. Quick and friendly service.

Very friendly. Helpful.

I send a complaint to Parking Spot regarding a recent experience. I got a reply, then a phone call asking for details. They listened to my concern and I felt this was sincere. I do believe they care about their customer's experience and want to do better. I'm very pleased with their reaction and follow up.

Easy and fast transportation

It was great that the shuttle stayed at the terminal for our late plane arrival, especially in the rain.

Convenient and effortless. We got where we needed to be in a timely manner.

Great customer service

TPS listens to feedback and responds in unexpected ways!