Guest Testimonials

Just hours after submitting a survey with some concerns, someone reached out to me in hopes of reconciling my one time experience. They were kind, generous, and the reason that I will recommend the parking spot in the future

Quick to pick up and transport between airport and car. Takes me to my car and helps me load and unload from the bus. Never much of a wait. Always helpful.

Close to the airport, reasonable cost

Super easy online reservation system.
Very affordable parking rates.
Quick and easy access to covered and uncovered parking.
Self Park system is incredibly easy.
Shuttle system is timely, convenient and the drivers are very courteous.

Picked me up rights from the covered pick up spot as it was raining and brought me right to my car. Great driver

Convenient, and pick up at the car

Convenient, courteous people, price.

It is quick and easy. Prepay is recommended.

Clean, easy to use, love teh QR code will try again!

Everything! Affordable, convenient, easy!

Very easy from booking to return!

It's convenient with the ability to reserve online and choose your option. The return/pickup is also convenient and easy. And of course the cost is excellent. AND they offer a great AAA discount.

Easy to reserve, fast pick up and drop at airport, rewards points

We love everything about The Parking Lot--the easy access for entry and exit, the covered parking, and the shuttle drivers who are always friendly and helpful. I won't park anywhere else!

Liked the discount for booking online.

So easy to make a reservation, check in, and check out. Van drivers were super pollite.

Parking and how quickly I was pickup and driven to terminal. Upon return from my trip the shuttle I only had to wait for a minute for the shuttle to bring me to my car. Both drivers were very friendly and helpful in assisting with the luggage.

Amazing staff

Fast and convenient. Excellent value.

Great location

Everything went smooth and quick.

I like the beautiful fenced in lot with numbered spaces. I like that my phone shows when I am at the baggage claim then waiting for the van. The drivers have always been very friendly and so helpful.

Service to and from airport

Vans run often and on time. I never fear missing my flight. Drivers are professional and courteous. Vans are clean. I can always find an easy access parking spot.

Service was great, did have to wait to be taken to the airport but pick up from the airport was efficient. drivers were friendly.

Everything !

I appreciate the fact that I can schedule parking through your app. I also appreciate that I can come through a kiosk to park and leave your property through an unmanned drive-through. But because I like and enjoy people, I don't do that very often. However, twice in my last two travel opportunities I have been mildly displeased with the contact with two of your employees. I would suggest for those employees that a supervisor deems it necessary, to go through a brush up on customer service. Overall, I am thoroughly pleased with your company and the services it provides me.

Reliable

Easy to get shuttle to & from airport in a very timely manner!

Easy to book a reservation, frequent shuttle runs to/from PHX so we don’t have to wait very long.