The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by L.L. Kansas City - The Parking Spot
What do you like about our services?

I like that the drivers are friendly, pick you up at your car, and drop you off at your car.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.M. Baltimore - The Parking Spot West
What do you like about our services?

Easy reservations and great service.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.M. Newark - The Parking Spot Haynes
What do you like about our services?

very convenient good prices

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.A. Buffalo - The Parking Spot
What do you like about our services?

Staff are friendly and efficient. Love that the shuttle comes directly to you!

Report a concern   March 9, 2026 — Rated 10 out of 10 by SpotHero Guest Phoenix - The Parking Spot 2
What do you like about our services?

Reservations are easy and affordable. When prepaid entering and leaving is very quick. Pick-up from airport is very timely. Drivers are very friendly and helpful.

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.M. Hartford - The Parking Spot
What do you like about our services?

Easy to book, easy to use, drivers are excellent. Great service for the value provided.

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.F. Los Angeles - The Parking Spot Century
What do you like about our services?

The check-in process is quick and efficient, and the shuttles are nearly always there when you need them.

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.D. St. Louis - The Parking Spot 3
What do you like about our services?

Proximity to terminal, friendliness of drivers

Report a concern   March 9, 2026 — Rated 10 out of 10 by K.L. Columbus - The Parking Spot
What do you like about our services?

Easy in and out. Quick pick up by bus.

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.T. Salt Lake City - The Parking Spot
What do you like about our services?

The people, shuttle tracking, ease of app use

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.K. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Reggie does a fabulous job of interacting with, and taking care of, each and every customer that comes through the gates.

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.K. Philadelphia - The Parking Spot North
What do you like about our services?

Reliable service and very easy to get in and out of the Parking Spot facility.

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.L. Philadelphia - The Parking Spot North
What do you like about our services?

Employees very nice and kindly

Report a concern   March 9, 2026 — Rated 10 out of 10 by H.I. Philadelphia - The Parking Spot South
What do you like about our services?

Friendly staff, safe lot, reliable shuttle service.

Report a concern   March 9, 2026 — Rated 9 out of 10 by Monique Cannon Kansas City - The Parking Spot
What do you like about our services?

It was good other than I was at the gate at 12am and was charged a whole other day. I was back at my correct time but the drive dropped 4 people off to their cars then took me to the front and dropped me off. It should be a grace period.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Shawn O'Brien Columbus - The Parking Spot
What do you like about our services?

Convenient and easy access parking. Great friendly staff, and awesome phone app. Love it!

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.W. Hartford - The Parking Spot
What do you like about our services?

Valet service was excellent !

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.D. Atlanta - The Parking Spot Fly
What do you like about our services?

customer service.

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.H. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Quick service and friendly and helpful drivers.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Brian Smith Buffalo - The Parking Spot
What do you like about our services?

The driver was very friendly and helpful. Put my bag in the trunk of the car for me.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.A. Phoenix - The Parking Spot South
What do you like about our services?

The shuttle pick up and drop off at the car is amazing, for a traveling woman it makes me feel safe! The shuttles were readily available as well which helped too.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Janiece Browne Phoenix - The Parking Spot
What do you like about our services?

Courteous drivers and prompt service. Our most recent driver even helped us load our luggage in our car!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Scott Myers Columbus - The Parking Spot
What do you like about our services?

Drivers are great! Always helpful and personable. Convienient, and when using covered parking, keeps your car out of the snow in the winter. I hae been using the Parking Spot for years and highly reccomend.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Anthony Rinaldi Newark - The Parking Spot Haynes
What do you like about our services?

Prompt service Friendly drivers. Good price

Report a concern   March 9, 2026 — Rated 10 out of 10 by V.G. Denver - The Parking Spot West
What do you like about our services?

Okay - I've said it before and I'll say it again (I'm totally fine filling out surveys.) Over the past 6 months or so, your PS West service has upped its game!!!! Your drivers are friendly, they are helpful, they actually help me with my bag on and off the bus, WHICH IS HUGE when I'm wiped out from work travel, or just not quite awake yet. They take care of the bags and don't just fling them around like garbage... they are careful... they are kind... they drive responsibly. One of my last drivers (I think his name was Adnock?) was so sincere. And both of my drivers last week were wonderful too! I do give them tips because my goodness they deserve it! The few times I've arrived back to Denver very late at night and had to call the office like the little card says to, the people in the office are always reassuring and willing to help.

I also appreciate that during your lot expansion project, that your signs are easy to understand. AND, over the past few months my wait times for the West busses has been shorter - which is fantastic. Wait times have been shorter both when being picked up and dropped off.

AND... it's really nice to have a bottle of water when I'm leaving the lot to get home. I don't always take advantage of it, but it's a nice perk when I'm parched. :-) Your points program is outstanding too!

Thanks so much!
Name removed

Report a concern   March 9, 2026 — Rated 10 out of 10 by Clayton Vogl St. Louis - The Parking Spot East
What do you like about our services?

nice and secure. even for the uncovered parking. My truck was exactly how I left it.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.P. Hartford - The Parking Spot
What do you like about our services?

Quick and easy. I think my car was forgotten this time around, but everyone was helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.K. Columbus - The Parking Spot
What do you like about our services?

the quick pick up times

Report a concern   March 9, 2026 — Rated 10 out of 10 by Neal Spears Houston Hobby - The Parking Spot
What do you like about our services?

Very quick and even quick to help jump a dead battery.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Joel Villasin Houston IAH - The Parking Spot JFK
What do you like about our services?

the ease of booking and the discounts for prepaying, I do wish the card booth payment checking out will be more efficient and quick. always gets stuck in line going out as the patrons in front of me takes so long to get their card payments transactions completed


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