Guest Testimonials

Very easy to use

The Drivers were extremely helpful. I was alone and they helped me get everything done in a very quick manner. Thanks to all your employees

Convenient, clean facility. Reliable shuttle bus

Efficient, quick, and kind staff.

Friendly and courteous service

Close to airport

I was waiting for quite a while and was worried that I may be late for the flight. I call the Lovefield number from the app, they were able to send the driver there promptly. Thanks

Kaleab is easily the best driver you have at MCI--and by a big margin. I use Parking Spot 20 times a year and no other driver is as courteous or as competent as Kaleab. Management should do something nice for him, I hope you know how lucky you are to have him.

I still think The Parking Spot is still the best deal in town for folks flying out of MDW. I have found the parking lot to be clean, well-lit, and I like that the spaces are cramped not closely together. I also appreciate the shuttle service. And booking the reservation on the app is simple and straightforward. That said, there were a couple of "minuses" for me this time around: (1) It took an unusually long time for the shuttle bus to pick up the passengers from the arrival lane at the airport. (It seemed there were only two buses operating at the time.) (2) The payment kiosk at the parking lot's departure did not allow mobile tap payment from my phone. Please make this available. It is 2026, and the Parking Spot needs to get with the times!

The easiest place to park for PHL. The shuttle finder feature on the app is accurate and a very nice feature.

Available!!

I've used THE PARKING SPOT for more than 15 years now.
I find their level of service has gotten extremely better than when in the first years was a customers. Their staff is accommodating and always get me to the EWR terminal safely and on time. I just hope they can improve their shuttle buses with better shocks as the roads around and in the airport are horrible!

Easy to reserve, flexibility of pay at reservation or exit, flexibility of time allowance for entry / exit since air travel can be unpredictable, easy entry / exit with app. Prompt pickup from my parking space, friendly and professional drivers who help with bags. I appreciate the option to tip drivers online in case I forget cash. The return drop off at my space is well organized with my space # recorded on a paper card.

Good value

Prompt… curtesy at check out..car wash..

We have always had excellent experiences using Parking Spot from reservations to easy covered parking, to free car wash on exit, and easy check out on exit.

We use your service always and find it to be the most convenient, economical and friendly way to park at the airport!

I wish you would finish the construction.

Very reliable. Just a little on the high side for parking prices.

The process is very easy, and the drivers were very kind and professional.

I took advantage of the special and I SAFE MONEY!!! thanks!

Very easy to reserve a spot online.
Driver picked us up as soon as we parked to transfer us to the airport.
Driver picked us up from the airport within minutes of us calling for ride.
Both drivers assisted us with our luggage on and off of the bus.
Very pleasant drivers.

The shuttle drivers were super friendly and helpful.

Great shuttle drivers! Easy entry exit!

The shuttle was quick and easy to find for pick up. I felt like the driver drove a little fast, leaving the airport and hitting a huge bump which rattled everything and scared people. It seems like the shocks are pretty bad on the shuttles.

Service is prompt and professional.

The discounts I receive as a member.

Easy to park and get on shuttle to airport. Was picked up at airport very quickly.

Services are quick, and friendly to and from the airport.

Everything. We never have to wait long for either drop-off or pick-up. Your prices are also very good.

Great location! Great drivers! Very efficient!