The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.C. Houston IAH - The Parking Spot JFK
What do you like about our services?

The convenience and prompt service in pick ups and drop offs! Oh and the friendly staff!!!

Report a concern   November 5, 2025 — Rated 10 out of 10 by Jeffery Clark Austin - The Parking Spot East
What do you like about our services?

Easy to get to, easy pick up and transport to the airport and the same on the return. Booking is easy and painless. Checking in and out with the app is excellent. Been a customer for over 10 years.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Terry Lee Baltimore - The Parking Spot North
What do you like about our services?

The coutious drivers and ease of the process. The driver could have waited for more passengers at the airport, but he kindly took just me and my friend to my car. I really appreciated that.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Robert Borneman Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Friendly drivers. Loyalty program.

Report a concern   November 5, 2025 — Rated 10 out of 10 by R.D. Buffalo - The Parking Spot
What do you like about our services?

Close to airport, quick pickup from car to airport

Report a concern   November 5, 2025 — Rated 10 out of 10 by H.F. Houston Hobby - The Parking Spot 2
What do you like about our services?

It was easy and smooth extending my parking when needed and the guy that picked me up after my plane had been delayed was wonderful. He was happy and upbeat and just really nice. He was helpful as well. I appreciate his wonderful attitude after dealing with delays at the airport. He was really nice.

I wish I remembered his name because he does deserve a Pat on the back from his supervisor especially with everything going on at the airport. It was great to have him as my driver.

Report a concern   November 5, 2025 — Rated 10 out of 10 by N.H. Dallas Love Field - The Parking Spot
What do you like about our services?

Convenience

Report a concern   November 5, 2025 — Rated 10 out of 10 by A.R. Austin - The Parking Spot West
What do you like about our services?

Easy, convenient, drivers are pleasant. Rarely have to wait for pick up by buses.

Report a concern   November 5, 2025 — Rated 9 out of 10 by K.F. St. Louis - The Parking Spot 3
What do you like about our services?

Convenience

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.S. Hartford - The Parking Spot
What do you like about our services?

I like everything about it the shuttles right there. The shadow is right at the airport sometimes you have to wait but that’s expected but I have nothing bad to say about it. Keep up the good work.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Susan Straub Newark - The Parking Spot Haynes
What do you like about our services?

Valet parking and when returning from a trip my car is ready to load my luggage and head on home. App is easy to use to make a reservation

Report a concern   November 5, 2025 — Rated 10 out of 10 by B.P. Nashville - The Parking Spot
What do you like about our services?

It is so easy to park and be shuttled to the terminal. My car is always ready and waiting for me when I return from a trip. Your employees are very friendly and perform a great service!

Report a concern   November 5, 2025 — Rated 10 out of 10 by W.P. Baltimore - The Parking Spot North
What do you like about our services?

Checking in and out.

Report a concern   November 5, 2025 — Rated 10 out of 10 by D.B. Atlanta - The Parking Spot 2
What do you like about our services?

1. App + online booking
2. Convenient location

Report a concern   November 5, 2025 — Rated 10 out of 10 by B.L. Dallas Love Field - The Parking Spot
What do you like about our services?

Frequency of shuttles - reduced wait time
Ease of process - great app and payment process
Friendly customer service

Report a concern   November 5, 2025 — Rated 10 out of 10 by Neil Iacovetta Columbus - The Parking Spot
What do you like about our services?

The service

Report a concern   November 5, 2025 — Rated 10 out of 10 by Tim McIntyre St. Louis - The Parking Spot 3
What do you like about our services?

Always on time and always reliable!

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.H. St. Louis - The Parking Spot East
What do you like about our services?

Exceptional service. They pick you up straight from your car and will take you back to your car on return. App is easy to use. Shuttle map to locate the shuttles was useful. Quick and easy.

Report a concern   November 5, 2025 — Rated 10 out of 10 by R.P. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Fast pick up and return!

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.I. Columbus - The Parking Spot
What do you like about our services?

To and from my vehicle efficiently and have never had any trouble.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Angela Mathews Phoenix - The Parking Spot
What do you like about our services?

My 1st time using The Parking Spot and I was pleasantly surprised. Everyone was so nice and helpful. Definitely using them again soon!!

Report a concern   November 5, 2025 — Rated 10 out of 10 by D.N. St. Louis - The Parking Spot East
What do you like about our services?

Helpful. No long waits

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.H. Columbus - The Parking Spot
What do you like about our services?

Friendly, convenient, availability

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.M. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Fast and easy. The app told them where to pick me up after I arrived at the airport.

Report a concern   November 5, 2025 — Rated 10 out of 10 by L.H.D. Columbus - The Parking Spot
What do you like about our services?

Prompt polite service. Kiosk to leave worked well.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Donna Moruzzi Newark - The Parking Spot Haynes
What do you like about our services?

Always people waiting to assist when will pull in. Employees are always friendly

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.D. St. Louis - The Parking Spot 2
What do you like about our services?

Love being picked up and dropped off at my car!

Report a concern   November 5, 2025 — Rated 10 out of 10 by W.C. Newark - The Parking Spot Haynes
What do you like about our services?

Friendly staff

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.E.L. Kansas City - The Parking Spot
What do you like about our services?

Safe, prompt service, friendly staff

Report a concern   November 5, 2025 — Rated 10 out of 10 by Diana Celis Dallas DFW - The Parking Spot North
What do you like about our services?

I like the customer service but specially because there is constantly a bus going around picking up passengers.


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